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Jack in the Box Completes One of the Fastest POS Modernizations in QSR History, Rolling Out Qu to over 2,100 Restaurants in 15 Months
Prnewswire· 2026-01-07 13:00
Core Insights - Jack in the Box has successfully completed a rapid deployment of Qu's unified commerce platform across over 2,100 restaurants, marking one of the fastest full-scale POS transformations in the quick-service restaurant (QSR) industry [1][2]. Group 1: Modernization and Strategy - The modernization of the POS system comes at a crucial time for QSRs, as they face cost pressures and outdated technology that cannot meet current demands [3]. - Jack in the Box is leveraging this opportunity to reshape its future through the "Jack on Track" plan, which focuses on simplifying operations, enhancing financial strength, and investing in technology for operational agility and digital expansion [3]. Group 2: Impact of the New Platform - The new platform has already shown measurable benefits, including increased check sizes driven by digital kiosks and smarter upselling strategies [9]. - Training time for staff has been reduced by more than half, cutting onboarding from days to hours, which enhances operational efficiency [9]. - The platform ensures stronger uptime, allowing restaurants to continue operations even during network or cloud outages [9]. Group 3: Future Initiatives - The deployment of the new platform sets the stage for future initiatives, such as AI-driven analytics, personalized digital ordering, and expanded kiosk adoption [5]. - Jack in the Box anticipates that digital sales will increase to 20 percent and beyond as a result of these advancements [5].