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Macy's CEO Says Guidance Is 'Prudent'
Bloomberg Television· 2025-12-03 15:41
Macy's Performance & Strategy - Macy's CEO reported satisfaction with foot traffic, but revenue gains in the recent quarter were primarily driven by larger transactions rather than increased customer volume [2] - Macy's shares experienced a slight decline due to comp sales growth lagging behind historical holiday season performance [3] - The average Macy's shopper is in their late forties, presenting a challenge for attracting younger demographics [4] - Macy's is revamping 350 stores to enhance the in-store experience, with approximately 125-150 stores completed so far and the remainder planned over the next 18-24 months [6] Retail Industry Trends & Challenges - The retail industry is seeing success with celebrity collaborations and influencer marketing, exemplified by American Eagle's performance [7] - Macy's, as a multi-brand retailer, faces the challenge of competing with direct-to-consumer brands that foster stronger connections with consumers [8] - Macy's utilizes collaborations, such as with "Wicked" and Madonna's "Material Girl" brand, to attract customers to stores [9] - Macy's is also focusing on exclusive private brands and celebrity partnerships, such as with Ryan Seacrest, to drive traffic [10]