Core Insights - American Water emphasizes the importance of preparing residential pipes for winter to prevent freezing and costly repairs as temperatures drop [2][3] Company Overview - American Water is the largest regulated water and wastewater utility company in the U.S., serving over 14 million people across 14 states and 18 military installations [5] Winter Preparation Tips - Customers are advised to locate and test their main water shut-off valve to ensure it functions properly [4] - It is recommended to check and drain sprinkler or irrigation systems to prevent freezing [4] - Insulating exposed pipes and eliminating cold air sources near water lines are crucial steps [4] - Keeping water moving through pipes by allowing a small trickle can help prevent freezing [4] - In case of frozen pipes, it is essential to shut off the main water supply before attempting to thaw them [4] - Setting thermostats at 55 degrees and having someone check the property regularly can help maintain safe temperatures [4] - Consideration of purchasing a freeze alarm is suggested to alert homeowners if temperatures drop too low [4]