Summary of PROS Holding FY Conference Call Company Overview - PROS Holding is a SaaS company specializing in revenue management and pricing optimization, with total revenue of approximately $360 million [2][12] - The company has a long history dating back to 1985 and has developed sophisticated machine learning algorithms for dynamic pricing, initially in the airline industry [2][4] Key Highlights AI Capabilities - PROS has strong AI capabilities that serve as a defensive moat, allowing for rapid price adjustments in response to market volatility [4][12] - The algorithms developed over decades provide significant value to customers, particularly in managing commodity cost changes [4][12] Market Position and Opportunities - The company is well-known in the travel sector but sees significant growth potential in the B2B space, where brand awareness is lower [5][12] - PROS has initiated new partnerships, such as with BigCommerce, to enhance market reach and awareness [6][55] Business Performance - The first half of 2025 showed strong performance across both B2B and travel segments, with improved sales cycle times and competitive win rates [10][11] - The company has increased its guidance for subscription ARR and revenue due to positive performance [12][49] Competitive Landscape - PROS primarily competes against in-house solutions and Excel spreadsheets, with notable competitors including Pricefx and ServiceNow [20][21] - In the travel sector, major competitors include Amadeus and Sabre, which have broader service offerings [22][23] Industry Trends Travel Segment - Airlines are shifting towards owning the entire traveler experience, creating opportunities for PROS to provide comprehensive pricing and offer management solutions [26][27] - The demand for ancillary services and bundled offerings is increasing, positioning PROS favorably to assist airlines in this transition [26][27] AI Monetization - PROS is exploring new monetization models for its AI capabilities, potentially moving towards outcome-based pricing [31][32] - The company emphasizes the importance of deterministic algorithms for pricing, contrasting with the non-deterministic nature of generative AI [39][41] Growth Initiatives Go-to-Market Strategy - PROS plans to enhance its demand generation efforts with more industry-specific messaging and targeted campaigns [44][45] - The company is focusing on building partnerships with system integrators (SIs) to expand its market presence [56][57] Financial Goals - PROS aims for a revenue growth rate of 16-21% and a free cash flow margin of 19-24% by 2027 [49][50] - The company is prioritizing top-line growth while also seeking to improve operational efficiency through AI [50][51] Conclusion - PROS Holding is positioned for growth through its advanced AI capabilities, strategic partnerships, and a focus on enhancing its market presence in both B2B and travel sectors [58][60] - The leadership team is committed to evolving the company's culture and operational strategies to capitalize on emerging opportunities in the market [8][62]

Financial Data and Key Metrics Changes - Organic revenue growth improved sequentially by 200 basis points and was flat year over year [6] - Adjusted EBITDA margin contracted to 16.6% [7] - Adjusted EPS for the quarter was $0.24, a decline of $0.01 year over year [18] - Free cash flow was $125 million with adjusted conversion at 100% [7][18] - Adjusted net leverage ended the quarter at 3.2 times adjusted EBITDA, unchanged from Q1 [18] Business Line Data and Key Metrics Changes - Laboratory Solutions revenue was $1,122 million, declining 1% year over year but growing 2% sequentially [19] - Bioscience production revenue was $561 million, up 2% organically year over year and up 7% sequentially [21] - Bioprocessing performance was flat year over year, impacted by customer headwinds and extended maintenance [12][21] Market Data and Key Metrics Changes - European business was nearly flat, outperforming The Americas and Asia, which faced greater policy headwinds [20] - Demand for core monoclonal antibody platform remains strong despite challenges faced by large customers [13][44] Company Strategy and Development Direction - The company remains focused on executing strategic initiatives to drive growth, improve operating efficiency, and deliver long-term value [6][30] - Significant contract extensions with top global pharma accounts are expected to result in over $100 million in share gains [11] - The company is committed to protecting and growing market share while preserving profitability [12] Management's Comments on Operating Environment and Future Outlook - Management acknowledged ongoing challenges in the operating environment but expressed confidence in the company's ability to expand margins over time [12][30] - The outlook for full-year organic revenue growth has been reduced to negative 2% to flat, reflecting current trends [23] - Management expects continued strong demand for the core monoclonal antibody platform despite headwinds [44] Other Important Information - A leadership transition was announced, with Emanuel Ligner appointed as the next CEO effective August 18 [5] - The company is on track with its cost transformation program, expecting $400 million in run rate savings by 2027 [7] Q&A Session Summary Question: What is the assumption for the segments in the third quarter guidance? - Management indicated that performance is expected to be consistent across segments, with some seasonality affecting results [34] Question: How much of the EBITDA margin decline was due to mix versus pricing? - The decline was primarily driven by pricing actions in the lab business, with some impact from underperformance in bioprocessing [36] Question: What are the expectations for bioprocessing growth long-term? - Management remains confident that bioprocessing can grow at mid to high single digits, despite recent challenges [46] Question: What actions are being taken to improve bioprocessing performance? - The team is focusing on optimizing supply chain, increasing field intensity, and expanding product offerings [14][93] Question: How are the recent contract extensions linked to share gains? - The extensions are expected to result in increased commitments from existing customers, contributing to share gains [105] Question: What is the outlook for margins in the lab business? - Management expects margins to improve as share gains materialize and operational efficiencies are realized [88]

Financial Data and Key Metrics Changes - Total company revenue increased by 4% to $265 million, with comparable store sales growth of 1.2% and adjusted EBITDA of $87 million [4][20][22] - Adjusted EPS was reported at $0.11, reflecting the strength of the UWC subscription model [20][28] - EBITDA margin decreased by 200 basis points to 32.8%, primarily due to sales deleverage and a challenging year-over-year comparison [27][28] Business Line Data and Key Metrics Changes - UWC subscription sales represented 76% of total sales, with UWC membership growing by approximately 5% year-over-year [20][22] - Retail comparable store sales decreased in low double digits, impacted by unfavorable weather and a tepid consumer environment [4][22][31] - Best Express revenue per member increased by approximately 4% to $29.23, driven by successful price increases [24] Market Data and Key Metrics Changes - Car wash spending increased roughly 5% in Q2, indicating strong demand in the industry despite a more competitive environment [6][9] - The company noted that competitor new builds are decelerating, which is seen as a positive for the broader industry [20][21] Company Strategy and Development Direction - The company is focused on operational excellence and has laid a robust foundation for continued growth and market share expansion [9][10] - There is a strategic emphasis on disciplined capital deployment, prioritizing high-performing markets for new store openings [34][56] - The company is optimistic about future growth opportunities, including potential M&A as valuations begin to rationalize [56][59] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the softer top-line trends due to unfavorable weather and consumer spending patterns but remains confident in the long-term strength of the business [4][31] - The company is monitoring evolving consumer dynamics and has slightly revised its full-year guidance to reflect a more cautious outlook on retail consumer behavior [31][34] - Management expressed confidence in the resilience of the subscription model, which provides a reliable revenue base [20][28] Other Important Information - The company added four new Greenfield locations, bringing the total to 522 stores [5] - Significant investments in repairs and maintenance were made to ensure the long-term health of the stores [5][64] - The company is seeing early wins in efforts to stimulate retail traffic and membership sign-ups [6][15] Q&A Session Summary Question: Marketing strategy and balancing spend with current macros - Management emphasized a blend of awareness and promotional campaigns, with encouraging results from recent tests [38][39][41] Question: Competitors' pricing strategies - Management noted that there is a trend towards rationality in competitor pricing, with less aggressive discounting observed [42] Question: Titanium membership sign-ups and retention - Management is optimistic about the stickiness of new titanium sign-ups, despite some expected churn [46][47] Question: Performance of new units - New builds are performing well, though some are taking longer to ramp up due to increased competition and site selection challenges [53][54] Question: M&A opportunities - Management sees M&A as a key growth opportunity, with a focus on quality assets and strategic fit [55][56] Question: Weather impact on Q2 performance - The lack of favorable weather was noted as a contributing factor to softer retail performance in Q2 [81][82] Question: Retail comp expectations for the back half of the year - Management anticipates continued softness in retail comps, particularly among lower-income demographics [89][90]