Core Points - Florida Power & Light Company (FPL) received the 2025 ReliabilityOne® National Reliability Award for outstanding service reliability to over 6 million customer accounts in Florida [1][2] - FPL was also honored with the national Reliability Value Award for maintaining low customer bills while investing in the electric grid [1][2] - FPL's reliability has ranked in the top 10% nationally for nearly a decade, with customer bills remaining below the national average [3] Performance Metrics - FPL achieved its best year for overall system reliability in 2024, with a 40% improvement in reliability over the past two decades and 59% better service reliability than the national average [3][7] - 82% of FPL's main power lines are hardened, serving critical services like hospitals and 911 call centers [7] - 96% of FPL's transmission structures are made of steel or concrete, enhancing durability [7] - Since 2019, over 3,200 projects have converted neighborhood power lines underground, improving resilience [7] - FPL has installed 227,000 intelligent devices across its grid, preventing outages and enabling faster restoration, avoiding 15 million customer outages since 2011 [7] Recognition and Commitment - This marks the eighth time in eleven years that FPL has received the national reliability award, and it is the first recipient of the national Reliability Value Award [5] - FPL's Vice President of Power Delivery emphasized the company's commitment to reliable service and investment in smart grid technology [4] - PA Consulting's ReliabilityOne® Program Director highlighted FPL's leadership in delivering reliable and resilient service [4]