Financial Data and Key Metrics Changes - The company reported total sales of $943 million for Q1 fiscal 2026, reflecting a 0.6% increase year-over-year, with comparable sales flat compared to the previous year [4][19] - Adjusted diluted earnings per share increased by 12% to $0.48, exceeding guidance [4][21] - Gross margins improved to 51.3%, up 50 basis points year-over-year, primarily due to higher product margins [20][21] - Cash flow from operations was strong at $93 million, with free cash flow at $57 million [5][23] Business Line Data and Key Metrics Changes - In the Sally segment, net sales increased by 1.2% to $532 million, with comparable sales essentially flat [21][22] - The core color category in the Sally segment grew by 8%, while care declined by 6% [22] - The BSG segment saw net sales decrease by 0.2%, with comparable sales also flat [22][23] - E-commerce sales for Sally grew by 20% to $50 million, representing 9% of segment net sales [22] Market Data and Key Metrics Changes - The Sally U.S. and Canada business delivered positive comparable sales growth of 1.3% for the quarter [5] - Global e-commerce sales increased by 11% to $111 million, accounting for 12% of total net sales [20] - The company exited most lower-margin full-service operations in Europe, which is expected to result in a modest sales headwind of approximately $10 million for the full year [6] Company Strategy and Development Direction - The company is focused on four key growth drivers: understanding and activating the customer, unlocking digital value, differentiating with product assortment and innovation, and accelerating new growth pathways [9][14] - The "Save While You Skip the Salon" campaign is aimed at customer acquisition and retention, particularly among millennials and Gen Z [9][10] - The company is expanding its fragrance category, with plans to have fragrance in 2,000 stores by the end of the second quarter [7][14] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the resilience of the customer base despite macroeconomic challenges, noting a rebound in performance following government shutdowns [5][30] - The company anticipates a strong Q2, with guidance for consolidated net sales between $895 million and $905 million, reflecting a favorable comparison to the previous year's weaker quarter [25][44] - Management remains cautious but optimistic about the second half of fiscal 2026, expecting continued momentum from new initiatives and customer engagement strategies [58] Other Important Information - The company is on track to capture approximately $45 million in benefits from its Fuel for Growth program in fiscal 2026, contributing to cumulative savings of $120 million by year-end [18][21] - The company ended the quarter with $157 million in cash and cash equivalents, with no outstanding borrowings [23] Q&A Session Summary Question: Comparison of BSG and Sally customers and trends - Management noted that BSG customers are more value-focused, with a cautious approach to spending on add-on services, while Sally customers showed resilience and positive growth in color sales [29][30] Question: Promotional environment and expectations - Management indicated that promotional levels were slightly up year-over-year, but gross margins remained strong, and they do not expect a highly promotional period in Q2 [38][39] Question: Customer demographics for fragrance - Initially, fragrance customers are primarily existing customers, with plans to expand marketing efforts as the product line grows [40] Question: Q2 outlook context - Management highlighted that Q2 is expected to benefit from easier comparisons to last year's weak quarter, with positive momentum in both segments [42][44] Question: Category growth expectations - Management remains optimistic about color category growth, while care has been softer; new categories like skin and spa are seen as significant opportunities [52]

Financial Data and Key Metrics Changes - The company reported total sales of $943 million for Q1 fiscal 2026, reflecting a 0.6% increase year-over-year, with comparable sales flat compared to the previous year [4][19] - Adjusted diluted earnings per share increased by 12% to $0.48, exceeding guidance [4][21] - Gross margins improved to 51%, with adjusted gross margin expanding by 50 basis points [4][20] Business Line Data and Key Metrics Changes - In the Sally segment, net sales increased by 1.2% to $532 million, with comparable sales essentially flat, up 10 basis points [21][22] - The core color category in the Sally segment grew by 8%, while care declined by 6% [22] - The BSG segment's net sales totaled $412 million, with comparable sales also flat, down 20 basis points [23] Market Data and Key Metrics Changes - Global e-commerce sales increased by 11% to $111 million, representing 12% of total net sales [20] - Sally's e-commerce sales grew by 20% to $50 million, while BSG's e-commerce sales increased by 4% to $60 million [22][23] Company Strategy and Development Direction - The company is focused on four key growth drivers: understanding and activating the customer, unlocking digital value, differentiating with product assortment and innovation, and accelerating new growth pathways [9][12][18] - The "Save While You Skip the Salon" campaign is aimed at customer acquisition and retention, particularly among millennials and Gen Z [9][10] - The company is expanding into the fragrance category, with plans to increase presence in 2,000 stores [14][30] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the resilience of the customer base despite macroeconomic challenges, noting a rebound in performance following government shutdowns [5][29] - The company anticipates a strong Q2, with guidance for consolidated net sales between $895 million and $905 million, and comparable sales expected to increase by 0.5% to 1.5% [25][26] - Management remains cautious about macroeconomic factors but is optimistic about the potential for growth in new categories and initiatives [58] Other Important Information - The company generated strong cash flow from operations of $93 million and repaid $20 million of debt, while also returning $21 million to shareholders through share repurchases [5][24] - The company is on track to capture approximately $45 million in benefits from its Fuel for Growth program, contributing to gross margin and profitability [18][21] Q&A Session Summary Question: Comparison of BSG and Sally customers - Management noted that BSG customers are more value-focused, while Sally customers showed resilience and growth in color category sales [29][30] Question: Promotional environment and expectations - Management indicated that promotional levels were slightly up year-over-year, but gross margins remained strong, and they do not expect a highly promotional period in Q2 [38][39] Question: Trends in category growth and salon consumer behavior - Management stated that color categories are performing well, while care categories face challenges, and noted a pullback in add-on services due to macro disruptions [52][54] Question: Comp guidance and potential for improvement - Management expressed optimism for the second half of the year, citing new categories and initiatives as potential growth drivers [57][58] Question: Insights on Ignited stores - Management reported positive trends in Ignited stores, with increased customer engagement and spending compared to the rest of the fleet [48][49]

Financial Data and Key Metrics Changes - The company reported total sales of $943 million for Q1 fiscal 2026, reflecting a 0.6% increase year-over-year, with comparable sales flat compared to last year [4][19] - Adjusted diluted earnings per share increased by 12% to $0.48, exceeding guidance [4][21] - Gross margins improved to 51%, with adjusted gross margin expanding by 50 basis points [4][20] Business Line Data and Key Metrics Changes - In the Sally segment, net sales increased by 1.2% to $532 million, with comparable sales essentially flat [21][22] - The core color category in the Sally segment grew by 8%, while care declined by 6% [6][22] - The BSG segment's net sales totaled $412 million, with comparable sales also flat, down 20 basis points [22][23] Market Data and Key Metrics Changes - Global e-commerce sales increased by 11% to $111 million, representing 12% of total net sales [20] - Sally's e-commerce sales grew by 20% to $50 million, while BSG's e-commerce sales increased by 4% to $60 million [22][23] Company Strategy and Development Direction - The company is focusing on four key growth drivers: understanding and activating the customer, unlocking digital value, differentiating with product assortment and innovation, and accelerating new growth pathways [9][12][14][15] - The "Save While You Skip the Salon" campaign is aimed at customer acquisition and retention, particularly among millennials and Gen Z [9][10] - The company is expanding into the fragrance category, with plans to increase presence in 2,000 stores [6][14] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the resilience of the customer base despite macroeconomic challenges, noting a rebound in spending in December [5][31] - The company anticipates a strong Q2, with guidance for consolidated net sales between $895 million and $905 million, and comparable sales expected to increase by 0.5% to 1.5% [24][26] - Management remains cautious about macroeconomic factors but is optimistic about the potential for growth in new categories [58][59] Other Important Information - The company exited most lower-margin full-service operations in Europe, which is expected to simplify operations and focus resources on core businesses [5][6] - The Fuel for Growth program is projected to deliver approximately $45 million in benefits for fiscal 2026, contributing to cumulative savings of $120 million by year-end [18][21] Q&A Session Summary Question: Comparison of BSG and Sally customers and future initiatives - Management noted that the Sally customer is resilient, with positive responses to initiatives like LCOD and a 1.3% growth in Q1, while BSG customers are more value-focused [30][31] Question: Promotional environment and expectations for Q2 - Management indicated that promotional levels were slightly up year-over-year but maintained strong gross margins, with no significant changes expected for Q2 promotions [40][41] Question: Trends in category growth and salon consumer behavior - Management stated that expectations for category growth remain stable, with strength in color and some softness in care, while salon customers are expected to return to regular spending patterns [53][55] Question: Comp guidance and potential for improvement in the second half - Management expressed optimism for the second half of the year, citing new categories and initiatives as potential growth drivers [58][59] Question: Insights on Ignited stores and customer trends - Management reported positive trends in Ignited stores, with increased customer engagement and spending compared to the rest of the fleet [49][60]