Financial Data and Key Metrics Changes - The company reported gross revenues of $19.5 billion in 2025, an 8% increase year-over-year [8][31] - Adjusted net income for Q4 2025 was BRL 1.3 billion, with a full-year total of BRL 5.2 billion, representing a 15% expansion year-over-year [9][36] - The return on equity (ROE) reached 23.9% in 2025, a 94 basis points increase compared to 2024 [10][38] - The BIS ratio at year-end was 20.4%, indicating a strong capital position even after significant capital returns [10][39] Business Line Data and Key Metrics Changes - Retail revenues in Q4 2025 totaled BRL 3.9 billion, up 8% year-over-year, with full-year retail gross revenue reaching BRL 14.6 billion [31][32] - Corporate and issue services revenues in Q4 2025 were BRL 895 million, a 49% increase year-over-year, with full-year revenues totaling BRL 2.7 billion, up 19% compared to 2024 [32][33] - The wholesale bank has become a key pillar of the company's strategy, integrating investment banking and institutional access, and has seen strong results [25][26] Market Data and Key Metrics Changes - Total client assets, including AUM and AUA, reached BRL 2.1 trillion, representing a 22% growth year-over-year [20] - Retail net new money for Q4 2025 was BRL 20 billion, while corporate and institutional net new money totaled BRL 12 billion, bringing the total to BRL 32 billion for the period [20][21] - The company faced challenges with small and medium enterprises withdrawing BRL 3 billion in investments, but individual client inflows totaled BRL 23 billion [21] Company Strategy and Development Direction - The company aims to democratize wealth services, focusing on a holistic approach to client needs and enhancing service models [6][7] - Investments in technology and governance are central to the growth strategy, with a focus on improving advisor productivity and client satisfaction [15][17] - The company plans to expand its credit offerings and deepen relationships with small and medium enterprises, leveraging its advisor network [27] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in capturing future opportunities despite a challenging environment for 2026, emphasizing a disciplined approach to growth [5][21] - The company is committed to maintaining strong returns while navigating market dynamics, with a focus on sustainable growth [42][43] - Concerns were raised regarding recent irregularities in the financial system, with management supporting structural improvements to prevent future issues [44][46] Other Important Information - The company celebrated the fifth anniversary of its wholesale bank, highlighting its growth and integration within the financial ecosystem [4] - A new proprietary dollar-backed stablecoin is set to launch in 2026, aimed at diversifying client offerings and enhancing liquidity [22][23] Q&A Session Summary Question: Ambition to become Brazil's leading investment platform by 2033 - Management clarified that the goal is based on market share and internal plans indicate that achieving this by 2033 is feasible through ongoing investments and changes in service models [49][50] Question: Impact of CVM's recommendation on RLP business - Management views the recommendation positively, as it allows for broader asset inclusion and is expected to enhance revenues from market-making activities [59][60] Question: Performance related to Banco Master reimbursements - Management indicated that the company is well-positioned to capture inflows from Banco Master, with a retention rate above 85% [66][69] Question: Decline in NPS - The decline in NPS was attributed to specific events affecting client sentiment, but management expects improvements as these issues are resolved [68]