Subscriber churn rate

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Will Weakness in the Business Segment Impact Verizon's Growth?
ZACKSยท 2025-08-26 16:31
Core Insights - Verizon Communications Inc. is experiencing challenges in its Business Segment, with Q2 revenues of $7.27 billion, a slight decline from $7.3 billion year-over-year, primarily due to weaknesses in the public sector and wholesale business [1][8] - The company anticipates continued demand softness in the public sector, projecting a 1.8% revenue decline in enterprise and public sector business for 2025 [3][8] - High churn rates in wireless retail postpaid services are raising concerns, with a churn rate of 1.61% reported in Q2 [2][8] Business Segment Performance - Verizon's Business Segment generated $7.27 billion in Q2, down from $7.3 billion a year ago, with growth in business markets offset by declines in public sector and wholesale operations [1][8] - The company added 42,000 net customers in Q2, a significant drop from 135,000 net adds in the same quarter last year [2] - The expected revenue from enterprise and public sector business for 2025 is $13.95 billion, down from $14.2 billion in the prior year [3] Competitive Landscape - Verizon faces stiff competition from T-Mobile and AT&T, with T-Mobile reporting 830,000 postpaid phone net customer additions and a churn rate of 0.9% in Q2 [4] - AT&T's Business Wireline revenues fell 9.3% year-over-year to $4.31 billion, reflecting a shift in customer demand towards advanced IP-based services [5] Financial Metrics - Verizon's stock has gained 6.8% over the past year, compared to a 21.4% growth in the Wireless National industry [6] - The company's shares currently trade at a price/earnings ratio of 9.11, lower than the industry average of 13.63 but slightly above its own historical mean of 9.01 [9] - Earnings estimates for 2025 and 2026 have improved to $4.69 and $4.94, respectively, over the past 60 days [10]