Core Viewpoint - The company acknowledges the challenges faced over the past six months, particularly regarding system outages and the hard work of employees to manage customer interactions during this period [2][3][4]. Group 1: Business Performance - The company expresses gratitude towards its employees for their dedication during a stressful period, highlighting the efforts of frontline staff and management [2][3]. - There is a recognition of the support received from shareholders and customers, emphasizing their understanding during the operational difficulties [3]. Group 2: System Recovery - The company is confident in its ability to restore systems to full functionality by the end of the year, indicating a focus on rebuilding in a secure environment [4]. - The reliance on data for business operations is underscored, illustrating the importance of system integrity for overall performance [4].