Core Points - Pennsylvania American Water emphasizes the importance of customer safety on Utility Scam Awareness Day by providing tips to identify and avoid utility scams [1] - The company highlights the rising trend of utility scams and urges customers to exercise caution and verify the identity of workers before granting access [1]

Core Points - American Water, the largest regulated water and wastewater utility company in the U.S., emphasizes the importance of customer safety on Utility Scam Awareness Day [1] - The company provides valuable tips to help customers identify and avoid utility scams, which are on the rise [1] - American Water urges the public to verify the identity of utility workers to enhance safety and prevent scams [1]

Core Points - Scammers are exploiting the holiday season by impersonating PSEG Long Island and demanding immediate payments to prevent power shutoffs [1][3] - The theme for Utility Scam Awareness Day is "Slow Down. Verify. Stop the Scam," encouraging customers to be vigilant against utility impostor scams [3][13] - PSEG Long Island does not accept payments through external web-based services, prepaid debit cards, or Bitcoin, and customers should verify any suspicious requests directly with the company [7][9] Customer Awareness - Scammers often use urgency and threats to pressure customers into making hasty decisions, and the "Slow Down, Verify, Stop the Scam" framework is designed to help customers pause and confirm requests [3][7] - In-person scammers may go door-to-door, impersonating utility employees and asking for personal information or offering fake discounts [5][6] - Customers should not let anyone into their homes without verifying their identity and should call PSEG Long Island if they have doubts [6][11] Scam Tactics - Phone scammers frequently use spoofing technology to disguise their numbers as PSEG Long Island, threatening immediate power shutoff unless payment is made [7][8] - Some scammers place fraudulent QR code stickers on public electric vehicle charging stations, directing users to fake websites that request personal information [9][10] - PSEG Long Island representatives will only discuss account details with the Customer of Record and will not ask for personal information over the phone [11][12] Company Initiatives - PSEG Long Island is a member of Utilities United Against Scams, which works to raise awareness of common scams and has helped shut down over 14,830 scam numbers [13][14] - The company operates under a long-term contract with the Long Island Power Authority and is a subsidiary of Public Service Enterprise Group Inc. [14]