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ESPAS and Steinehelden Use Descartes' Solution to Optimize Ecommerce Productivity by 500% While Supporting Special Needs of Workers
Globenewswire· 2025-10-28 10:45
Core Insights - Descartes Systems Group has announced that ESPAS and Steinehelden are utilizing its ecommerce warehouse management system (WMS) to enhance ecommerce fulfillment processes, reduce error rates, and improve customer satisfaction [1][2] Group 1: Company Overview - Descartes Systems Group is a global leader in providing on-demand, software-as-a-service solutions aimed at improving the productivity, security, and sustainability of logistics-intensive businesses [3] - ESPAS is a non-profit foundation in Switzerland focused on labor integration, managing ecommerce fulfillment for various web shops [4] - Steinehelden is a non-profit company in Germany that operates an online shop for LEGO® products, promoting social inclusion by employing individuals with and without disabilities [6] Group 2: Implementation and Impact - Since implementing Descartes' ecommerce WMS in 2022, ESPAS has increased order processing productivity by 500% through automation and reduced error rates [2] - The user-friendly interface of the WMS allows employees, including those with disabilities, to independently manage fulfillment activities, enhancing operational efficiency and employee confidence [2] - Steinehelden benefits from optimized order processing during peak periods, with features of the WMS tailored to accommodate employees with disabilities, improving overall employee satisfaction and customer service [2] Group 3: Industry Context - The logistics and supply chain industry is facing workforce challenges, and modern logistics technologies like Descartes' solutions can enhance operational efficiency and support recruitment and retention strategies [2]