Financial Data and Key Metrics Changes - Global system-wide sales declined 8.3% in Q4, driven primarily by the U.S. business, with U.S. same-restaurant sales down 11.3% [7][31] - Total adjusted revenue for Q4 was $439.6 million, a decrease of $19.7 million compared to the prior year [34] - Adjusted EBITDA was $113.3 million, down $24.2 million versus the prior year [34] Business Line Data and Key Metrics Changes - U.S. company-operated restaurant margin was 12.7%, declining due to lower traffic and inflation [34] - International business saw system-wide sales growth of 6.2% in Q4, marking its 21st consecutive quarter of growth [7][33] - U.S. digital sales grew 2% year-over-year, with the digital mix reaching an all-time high of 20.6% in Q4 [32] Market Data and Key Metrics Changes - International expansion remains a priority, with 59 new locations opened in Q4, contributing to strong sales in markets like Canada and Mexico [8][10] - The company anticipates continued robust net unit growth in international markets, expecting a similar number of new units in 2026 as in 2025 [29] Company Strategy and Development Direction - The company is focused on Project Fresh, which includes brand revitalization, operational excellence, system optimization, and disciplined capital allocation [12][13] - A new marketing and menu approach is being implemented, emphasizing everyday value and quality, with a structured calendar for new product launches [16][19] - The company plans to close approximately 5%-6% of U.S. restaurants to optimize performance and improve franchisee economics [25][75] Management's Comments on Operating Environment and Future Outlook - Management acknowledges that 2025 was a challenging year but emphasizes the importance of laying a foundation for future growth [8][12] - The outlook for 2026 is a rebuilding year, with expectations for global system-wide sales to be approximately flat and U.S. same-restaurant sales to improve throughout the year [28][29] - Management is optimistic about the operational improvements and customer satisfaction scores, which are expected to drive better performance [9][20] Other Important Information - The company returned $330 million to shareholders through dividends and share repurchases, an increase of over $48 million from the prior year [11][36] - Free cash flow for the full year was $205 million, enabling strategic investments while returning capital to shareholders [11][36] Q&A Session Summary Question: Insights on marketing and menu initiatives for the turnaround - Management expressed confidence in the turnaround plan, emphasizing the importance of brand revitalization and operational excellence [50] Question: Details on customer segmentation study findings - The study revealed that many customers seek quality upgrades, particularly in hamburgers, and highlighted the importance of snacking occasions [61] Question: Sentiment among franchisees regarding the turnaround strategy - Franchisees appreciate the flexibility and communication from management, recognizing the need for improved franchisee economics [80]