[Applause] I would like to tell you about a phone call that totally changed the way that I view conflict. It was with my 12-year-old grandson, Colon, and it happened about at the beginning of 2023. Within the first few minutes of that phone call, I realized that everything that I had learned about conflict, about about negotiating wasn't just for work.It was for family, for community, for everyday life. You see, a year earlier, I had sold that tech company that I had founded and I was CEO of for 14 years. I ...