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Zensar hit as Cisco pares vendors, fifth Indian IT firm under top-client pressure
MINT· 2026-01-27 07:19
Core Viewpoint - Zensar Technologies Ltd is experiencing reduced business from Cisco Systems, one of its top clients, due to Cisco's vendor rationalization and cost-cutting measures, which is impacting growth prospects for mid-tier IT outsourcers [1][2][4]. Company Summary - Zensar is expected to lose a portion of its $40 million annual revenue from Cisco, which constitutes approximately 6% of its total business, as Cisco reduces the number of IT vendors it collaborates with [4][6]. - The company reported a revenue of $160.5 million in Q3FY26, reflecting a 1.4% sequential decline, primarily attributed to weakness in the telecom, media, and technology (TMT) sector, which accounts for about 20% of its total business [5][6]. - Zensar's revenue from Cisco has been declining, which could hinder its goal of reaching $1 billion in revenue [4][20]. - The management acknowledges the shift in client spending towards automation and AI-related investments, moving away from traditional IT services [16][20]. Industry Summary - Zensar's challenges are part of a broader trend affecting other Indian IT services companies, particularly mid-sized firms, which have also reported reduced business from major clients [2][9]. - Companies like Sonata Software and LTIMindtree are similarly facing decreased business from significant clients, indicating a widespread issue in the industry [10][11]. - The pressure is beginning to extend to larger players, with Infosys expected to lose substantial revenue from a major client starting next year [13]. - Analysts express caution regarding Zensar's growth prospects, noting that the company has experienced revenue declines in two of the last five years [17][19].