Summary of Western Union Conference Call Company Overview - **Company**: The Western Union Company (NYSE: WU) - **Event**: 2025 Conference on November 18, 2025 Key Points Industry and Market Conditions - The U.S. consumer, particularly in the mass market, is experiencing financial stress, evidenced by trends in major fast-food chains like Chipotle and McDonald's [6][7] - North American market results are pressured, with transaction volumes down but principal amounts per transaction up by approximately 9% [6] - Outside the U.S., economies are showing resilience, particularly in the Middle East and parts of Asia [7] Regulatory Environment - The most significant regulatory change is the pending remittance tax, which Western Union has prepared for through technology implementation across its partners [8][9] Partnership and Retail Strategy - Western Union has renewed its partnership with Kroger, focusing on modernizing the retail experience and integrating remittance services into the shopping experience [11][14] - The company is shifting from a traditional retail model to a more integrated approach, including self-service kiosks and loyalty program linkages [13][21] Pricing Strategy - Western Union has shifted to market-based pricing, with $450 million in pricing actions taken, aiming to change the narrative from premium pricing to competitive pricing [22][24] - The company believes this shift will allow it to grow market share rather than being a "share donor" [24][25] Competitive Landscape - Western Union's 175-year history provides a competitive advantage in customer acquisition and brand recognition [28] - The company is positioned as a leader in both digital and retail remittance markets, with significant scale advantages over smaller competitors [29] Technology and Digital Transformation - Western Union is investing heavily in technology, with a focus on building high-quality, scalable solutions across multiple countries [31][32] - The company is transitioning to a next-generation digital platform, aiming to enhance user experience and reduce fraud [34][36] Digital Asset Network and Future Opportunities - The company is developing a Digital Asset Network to facilitate the conversion of digital assets to fiat currency, addressing last-mile connectivity challenges [44][45] - The introduction of USDPT, a stablecoin, aims to provide customers with more control over their funds and facilitate easier transactions [46][47] Financial Services Expansion - Western Union is launching a digital wallet and bank-like products in several countries as part of its Beyond strategy [52] - The stablecoin initiative allows customers to hold US dollar-denominated assets without needing a traditional bank account, simplifying access to financial services [53][54] Closing Remarks - The company is optimistic about its future growth and the execution of its strategies, expecting results to materialize in the coming periods [55][56] This summary captures the essential insights from the Western Union conference call, highlighting the company's strategic direction, market conditions, and future opportunities.

Core Insights - Alpha Modus Financial Services has announced a multi-year partnership with DolFinTech to integrate check cashing and money-transfer services into the AlphaCash ecosystem, set to launch in Q1 2026 [1][2][3] Company Overview - Alpha Modus Financial Services is a subsidiary of Alpha Modus Holdings, Inc. and is focused on enhancing financial access for underbanked consumers through its AlphaCash platform [1][2] - DolFinTech operates a nationwide network with over 5,000 agents and retail locations, providing money-transfer and financial-access solutions primarily to the Hispanic community [3][5] Partnership Details - The partnership aims to allow customers to cash checks and send money instantly at retail locations without needing a traditional banking account [3][4] - The collaboration with DolFinTech follows previous partnerships with Synctera and TransPecos Banks, establishing a robust financial-services backbone for AlphaCash [4] Service Offerings - The enhanced AlphaCash platform will enable users to cash government and payroll checks, send or receive money globally, and manage prepaid debit balances via a mobile app and in-store kiosks [2][3] - DolFinTech provides a range of services including money transfer, check cashing, bill payment, mobile reloads, and money orders [6]

Core Insights - Western Union has selected Solana to host its upcoming stablecoin and digital money transfer network, which is expected to significantly modernize its operations and potentially generate tens of billions in new annual volume [1][3]. Company Strategy - The company plans to launch a dollar-backed stablecoin, the U.S. Dollar Payment Token (USDPT), on Solana's blockchain in the first half of 2026, alongside a Digital Asset Network to integrate digital wallets with fiat currency [3]. - Solana's architecture is optimized for fast and cost-effective processing of Western Union's large international remittance flows, allowing the company to reduce working capital and foreign exchange costs, cut overhead, and enhance service speed [3]. Market Positioning - The choice of Solana over XRP highlights a strategic focus on consumer remittances rather than institutional financial services, as Western Union primarily targets consumers needing international money transfers [6][4]. - Although XRP was designed for cross-border capital flows and offers low fees and quick transaction times, it was not selected due to its marketing focus on institutional investors rather than the consumer demographic that Western Union serves [5][6].

Core Viewpoint - Remitly, a financial technology company specializing in money transfers, is experiencing significant stock price decline despite its market share growth since its founding in 2011, largely due to external factors such as immigration policies and market uncertainties [1][4]. Financial Performance - Remitly reported a 24% drop in stock price following its third quarter financial results, reducing its market value to $2.6 billion [2]. - The company anticipates fourth quarter revenue of approximately $427 million, reflecting a growth rate of about 22%, which is a decline from previous quarterly growth rates of 24% to 34% [3]. - Adjusted EBITDA metrics indicate a slight decrease in profits for the third quarter compared to the second quarter [3]. Market Dynamics - Remitly has 8.9 million active customers who collectively send around $20 billion each quarter, with Mexico being a primary destination for remittances [5]. - Consumer remittance payments to Mexico have decreased by 5.5% to $45.7 billion in the first nine months of the year, reversing a long-term growth trend due to immigration policy changes [5]. - The U.S. immigrant population has begun to decline for the first time in 50 years, which may impact new customer acquisition for Remitly [6]. Investor Sentiment - The lack of clarity regarding the reasons for the expected slowdown in growth has contributed to investor concerns, leading to a significant stock price drop [8]. - Analysts have noted that the third quarter earnings release raises more questions than it answers, indicating uncertainty in the company's future performance [8].

Summary of Western Union's 2025 Investor Day Company Overview - **Company**: Western Union - **Event**: 2025 Investor Day - **Duration**: Presentation included insights from various members of the management team regarding the company's strategy and future direction [1][2] Key Industry Insights - **Industry**: Money transfer and financial services - **Focus**: Transitioning from traditional remittance services to a broader digital-first financial services model [6][12] Core Points and Arguments 1. **Strategic Vision**: The company is undergoing a transformation termed "Beyond," which aims to expand its offerings beyond cash-to-cash remittances to a digital-first approach [6][7][10] 2. **Market Competitiveness**: Western Union claims to be market competitive in over 70% of its global corridors, a significant improvement from three years ago when it struggled with pricing [8][9] 3. **Digital Transformation**: The company has invested heavily in digital platforms, aiming to enhance customer experience and streamline operations, resulting in a 17% year-over-year improvement in new customer approval rates in North America [29][30] 4. **Retail Strategy**: The retail network remains a strategic asset, with over 360,000 locations globally, driving significant brand visibility and customer acquisition [60][61] 5. **Financial Performance**: The company has maintained stable adjusted earnings per share while repositioning itself competitively, with a focus on driving top-line revenue growth [9][20] 6. **Acquisition of Intermex**: This acquisition is expected to enhance Western Union's retail transformation and strengthen its position in the US-Latin America corridor [23][38] Additional Important Insights - **Customer-Centric Approach**: The company emphasizes a culture focused on customer needs, aiming to create products and experiences that delight customers [10][11] - **Operational Efficiency**: Significant improvements in operational efficiency have been achieved, including a 40% reduction in customer calls and a 50% reduction in agent service calls since 2022 [20][21] - **Capital Return**: Western Union has returned approximately $1 billion in dividends and repurchased nearly $900 million in stock over the past three years, demonstrating a commitment to shareholder value [22] - **Future Growth**: The company aims to grow its digital business by $500 million over the next three years, focusing on under-penetrated corridors and high-growth customer segments [39][42] Conclusion Western Union is positioning itself as a leader in the evolving financial services landscape by leveraging its extensive retail network, enhancing its digital capabilities, and focusing on customer satisfaction. The strategic initiatives discussed during the Investor Day highlight the company's commitment to growth and innovation in the money transfer industry.

Core Insights - Western Union's shares increased by 8.9% following the announcement of its 'Beyond' strategy and a positive medium-term financial outlook during its Investor Day event [1][2] - The company anticipates a 20% revenue increase to approximately $5 billion and a 30% growth in adjusted earnings per share by 2028, focusing on a digital-first approach [2] Financial Projections - Revenue is projected to grow by 20% to around $5 billion by 2028 [2] - Adjusted earnings per share are expected to increase by 30% by 2028 [2] - The Consumer Services division is expected to maintain double-digit revenue growth under the new strategy [2] Strategic Initiatives - The 'Beyond' strategy aims to expand Western Union's financial services network globally, moving beyond traditional consumer money transfers [2] - The company plans to enhance its Digital Asset Network and implement a USDPT stablecoin strategy [2] - Recent initiatives include a pilot for a stablecoin-based settlement system to modernize money transfers and improve efficiency [5] Market Performance - Western Union's shares have shown volatility, with 11 moves greater than 5% in the past year, indicating that the market views the recent news as significant but not fundamentally altering its perception of the company [4] - The stock is down 10.7% year-to-date and is trading 19.7% below its 52-week high of $11.62 [6]

November 6, 2025 ©2025 Western Union Holdings, Inc. All rights reserved. Investor Day 2025 I Western Union Welcome Tom Hadley Vice President of Investor Relations and Corporate Development 2 ©2025 Western Union Holdings, Inc. All rights reserved. Investor Day 2025 I Western Union Agenda Strategic Update Devin McGranahan 02 Digital First Bob Rupczynski 03 Retail Enabled Giovanni Angelini & Massimiliano Alvisini 01 04 Beyond Remittances Sofia Graniello 05 Powered By Next Generation Payments Ben Hawksworth 06 ...

Financial Data and Key Metrics Changes - In Q3 2025, revenue reached $419.5 million, reflecting a 25% year-over-year growth, while adjusted EBITDA was $61.2 million, representing a 15% margin [18][34] - Send volume grew 35% to $19.5 billion, with send volume per active customer increasing 11% year-over-year [18][19] - Quarterly active customers increased by 21% year-over-year to nearly 8.9 million, maintaining strong retention levels with a day rate of 2.15% [19] Business Line Data and Key Metrics Changes - Remitly Business saw a near doubling of business send volume sequentially in Q3, with nearly 10,000 businesses now using the platform [9][21] - High-amount senders experienced over 40% year-over-year send volume growth for customers sending more than $1,000, with a mix increase of over 200 basis points [12][21] - Flex, the flexible funding solution, had over 100,000 active users by the end of Q3, with revenue nearly doubling sequentially [13][22] Market Data and Key Metrics Changes - U.S. revenue grew 28%, while the rest of the world grew 20% year-over-year, reflecting a sequential deceleration due to tough comparisons [19][20] - Revenue from regions outside of India, the Philippines, and Mexico grew 31% year-over-year, with Mexico's receive revenue growth outpacing overall revenue growth [20][21] Company Strategy and Development Direction - The company aims to expand from being a leader in money movement to capturing a larger portion of the $22 trillion total addressable market [6][8] - Strategic investments in new customer categories and products, such as Remitly Business and Flex, are expected to drive sustainable revenue growth and margin expansion [10][16] - The upcoming federal remittance tax on cash transfers is anticipated to benefit the digital-first model, enhancing the competitive advantage [16][33] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the company's position and growth potential, highlighting the strong foundation built in 2025 [16][33] - The company expects revenue growth in the high teens range for 2026, influenced by new products and customer categories, despite potential immigration headwinds [33][34] - Management emphasized the importance of balancing growth with disciplined execution and maintaining profitability [39][40] Other Important Information - The company reported a GAAP net income of $8.8 million, a significant improvement from the previous year [29] - Stock-based compensation was $40 million, approximately 9.5% of revenue, reflecting a decrease compared to the previous year [29] - The company repurchased $11.9 million of shares under its $200 million authorization, demonstrating confidence in future growth [29] Q&A Session Summary Question: Insights on 2026 outlook and assumptions - Management highlighted strong execution in 2025 as a foundation for 2026, with optimism about the remittance tax and new product contributions [36][37] Question: Incremental margins and spending strategies - Management discussed maintaining a balanced approach to capital deployment, focusing on driving growth while managing expenses [39][40] Question: Economics of new products like Flex - Management provided insights on the credit profile of Flex, noting a 90% current balance and minimal charge-offs, indicating strong performance [51][54] Question: Comparison of Remitly Business to high-dollar senders - Management explained that Remitly Business has seen significant growth, with average transaction sizes roughly double those of core consumer categories [58]

Third Quarter 2025 Earnings November 5, 2025 Nov 2025 / © 2025 Remitly Inc. Disclosures Forward-Looking Statements Investor Presentation This presentation contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact are forward-looking statements. These statements include, but are not limited to, statements regarding our future events or our future results of operations and financial position, includin ...

Group 1 - The core point of the article is that Western Union has officially announced the launch of a US dollar-backed stablecoin for cross-border payments, following weeks of speculation about this initiative [1] Group 2 - The stablecoin will facilitate faster and more efficient money transfers, enhancing Western Union's service offerings in the digital payment space [1] - This move aligns with the growing trend of traditional financial institutions exploring blockchain technology and digital currencies to improve their operations [1]