Kelly’s permanent hiring solutions business recognized for breadth of solutions, strong technology stackTROY, Mich., July 02, 2025 (GLOBE NEWSWIRE) -- KellyOCG® + Sevenstep, the permanent hiring solutions business of leading specialty talent solutions provider Kelly (Nasdaq: KELYA, KELYB), has been named a Leader and Star Performer on Everest Group’s 2025 Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment – Global. The recognition comes just months after the formal integration of KellyOC ...

Concentrix Corp. CNXC released its second-quarter results after Thursday's closing bell. Here's a look at the details in the report. The Details: Concentrix reported quarterly earnings of $2.70 per share, which missed the analyst consensus estimate of $2.75. Quarterly revenue came in at $2.42 billion, which beat the Street estimate of $2.38 billion.Read Next: AST SpaceMobile Stock Downgraded, Rocket Lab Prepares Electron Launch: Space Stock Countdown“In the second quarter, we continued to outperform expecta ...

Genpact Investor Day 2025 Summary Company Overview - **Company**: Genpact - **Event**: 2025 Investor Day - **Date**: June 26, 2025 Key Industry Insights - **Industry**: Business Process Outsourcing (BPO) and AI-led solutions - **Market Size**: Total addressable market exceeds $1 trillion and is growing [13] - **Client Base**: Partners with over 125 Fortune 500 companies, many of which have been clients for over a decade [7] Core Themes and Strategic Initiatives 1. **Transformation to AI-First Company**: - Genpact is pivoting to become an AI-first, data-led innovation company [5] - Emphasis on integrating advanced technologies, especially AI, into core business processes [19] 2. **Growth Model**: - The growth model is built on three pillars: capabilities, clients, and catalysts [43] - Focus on partnerships, data technology, AI simplification, and leading with Genpact as a model for AI-led transformation [15] 3. **Advanced Technology Solutions**: - Introduction of four differentiated capabilities: data and AI, digital technologies, advisory, and agentic solutions [23] - Advanced technology solutions account for approximately 20% of total revenues and are growing rapidly [25] 4. **Client-Centric Approach**: - Strong focus on delivering measurable business outcomes and maintaining high client retention rates (over 106%) [62] - Expansion opportunities arise from delivering predictable outcomes in one area, leading to requests for additional services [52] 5. **Investment in Talent and Partnerships**: - Significant investments in AI talent and partnerships with major firms like AWS, Salesforce, and Microsoft [63][67] - Development of a partnership ecosystem to enhance service offerings and accelerate growth [63] Financial Performance and Goals - **Revenue Growth**: Committed to achieving 10% top-line growth, with a focus on rebuilding momentum after falling short in revenue targets [14] - **Revenue Disaggregation**: Detailed revenue breakdown across Data Tech AI, digital operations, advanced technology solutions, and core business services [25] Client Success Stories 1. **Unilever**: - Collaboration to enhance supply chain efficiency and redefine supplier operations using AI and technology [28] - Focus on improving customer and supplier experiences through co-created global process models [29] 2. **Cisco**: - Partnership aimed at transforming core finance and accounting operations, resulting in significant efficiency gains [54] - Deployment of advanced digital systems to modernize processes and automate transactions [55] 3. **Advantage Solutions**: - Partnership to develop an innovative digital solution for order management, expected to significantly reduce response times and improve efficiency [58][60] Challenges and Solutions - **Common Challenges**: Fragmented data, lack of integration between business and technology teams, and a shortage of scalable AI-ready talent [15][16] - **Proposed Solutions**: Genpact is addressing these challenges through new solutions that integrate capabilities, orchestration, and domain understanding [16] Future Outlook - **Genpact Next**: A new strategy focused on innovation and growth, aiming to establish Genpact as a global leader in advanced technology solutions [20] - **AI Gigafactory**: A delivery model designed to help enterprises rapidly deploy AI, resulting in faster implementation times and reduced costs [90] Conclusion - Genpact is at a pivotal moment, focusing on transforming its business model to leverage AI and advanced technologies, aiming to drive significant growth and deliver enhanced value to clients [39]

WASHINGTON, June 26, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced it has been ranked as a Leader in the Frost Radar™ Customer Experience Management Outsourcing 2025 report for both North America and Latin America.  “We are proud to be named a Leader by Frost & Sullivan in its highly respected Frost Radar™ report for CX management outsourcing, which accurately reflects ibe ...

Core Viewpoint - Automatic Data Processing, Inc. (NASDAQ: ADP) is initiated with a Strong Buy rating and a price target of $296.5, indicating a positive outlook for the company's stock performance [1]. Company Overview - Automatic Data Processing, Inc. provides essential cloud-based Human Capital Management (HCM) and HR outsourcing solutions for organizations of all sizes [1]. Research Methodology - Moretus Research employs a structured, repeatable framework to identify companies with durable business models, mispriced cash flow potential, and intelligent capital allocation [1]. - The research combines rigorous fundamental analysis with a judgment-driven process, focusing on clarity and relevance rather than complex forecasting [1]. Valuation Approach - Valuation is based on pragmatic, sector-relevant multiples tailored to each company's business model and capital structure, emphasizing comparability and simplicity [1]. - The research coverage tends to favor underappreciated companies undergoing structural changes or temporary dislocations, where dispassionate analysis can lead to asymmetric returns [1]. Research Standards - Moretus Research aims to elevate the standard for independent investment research by providing professional-grade insights and actionable valuation [1].

Kicks off ongoing community support initiative ibex Donates $25,000 to Wounded Warrior Project Donation kicks off ongoing community support initiative WASHINGTON, June 18, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, is proud to announce a $25,000 donation to Wounded Warrior Project® (WWP) as part of ibex CaresTM, the company’s global philanthropic program. This contribution supports ...

Company recognized as part of the 2025 Russell Indexes Reconstitution, reflecting continued growth and market momentumENGLEWOOD CLIFFS, N.J., June 17, 2025 (GLOBE NEWSWIRE) -- Atlantic International Corp. (Nasdaq: ATLN), a leading provider of strategic staffing, outsourced services, and workforce solutions, today announced that it has been added as a member of the broad-market Russell 3000® Index, effective after the U.S. market opens on June 30, 2025, as part of the 2025 Russell indexes annual reconstituti ...

Industry’s Top Awards Honor the Innovators and Game-Changers Who are Reshaping the Customer Experience ibex Crowns the Winners of the 4th Annual CX Leadership Awards at CCW Las Vegas Honoring innovators and game-changers reshaping the customer experience WASHINGTON, June 17, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), the leading global provider of business process outsourcing (BPO) and AI-powered CX solutions, today announced the winners of the 2025 CX Leadership Awards, which honor the top customer e ...

Core Insights - The survey indicates a strong commitment to integrating AI technologies in customer experience (CX) operations, with 81% of global CX executives planning to deploy AI in their contact centers in 2025 [1][8] - There is a significant demand for AI solutions and expertise, as over 80% of enterprise contact center leaders aim to expand AI's role within their operations [2] AI Applications and Benefits - Respondents rated CX insights and analytics as the most valuable AI application with a score of 4.3 out of 5, followed by real-time agent assistance at 4.0 out of 5 [3] Concerns Regarding AI Implementation - Security and privacy issues are the top concerns for 50% of respondents, closely followed by ethical use of AI at 49%. Other concerns include quality matters (35%), development process bias (29%), and limited knowledge about AI tools (16%) [4] Company Overview - ibex is a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, operating approximately 30 facilities worldwide and managing nearly 175 million customer interactions annually [5][6]

Core Insights - ibex will showcase its AI-powered customer experience (CX) solutions at the CCW Customer Contact Week in Las Vegas from June 9-12, 2025, highlighting its leadership in the industry [1][6] - The company emphasizes its combination of over 20 years of CX expertise with cutting-edge AI technology to enhance customer interactions and drive growth [2][4] - ibex will host a Fireside Chat on June 11, focusing on real-world AI implementation best practices, featuring industry leaders [2][8] Company Overview - ibex is a global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, operating approximately 30 facilities worldwide [4] - The company employs over 31,000 individuals and manages nearly 175 million customer interactions annually, contributing over $2.2 billion in lifetime customer revenue each year [5] Event Highlights - The CCW event will feature live demonstrations of ibex's Wave iX AI solutions, including the AI Virtual Agent and Wave iX Translate, which supports real-time interactions in over 150 languages [2] - The 2025 CX Leadership Awards will be presented at an exclusive dinner, recognizing individuals and companies that excel in customer engagement and experience [2][3]