Core Points - Verizon is providing a $20 billing credit to customers affected by a recent network disruption that impacted voice and data services nationwide [1][2] - The company acknowledged that the outage did not meet their standards and expressed regret for the inconvenience caused to customers [1][5] - The outage peaked with over 100,000 reports on Downdetector, although the actual number of affected users may vary [5] - The outage was resolved by Wednesday night, with reports of issues declining significantly overnight [6] - Verizon has previously faced scrutiny from the Federal Communications Commission (FCC) due to past outages, including a settlement involving over $1 million related to 911 service disruptions [10] Customer Communication - Customers will be notified via text message when the $20 credit is available, which is intended to cover multiple days of service [2] - Verizon advised customers experiencing ongoing issues to restart their devices as a quick solution to reconnect to the network [9] - Business customers will receive direct communication regarding their credits [2]