Financial Performance - Consolidated service revenue decreased by 4.9% YoY to $650.7 million in 1Q 2025[40] - Consolidated Adjusted EBITDA increased by 1.4% YoY to $32.6 million in 1Q 2025[40] - Net loss was $50.4 million in 1Q 2025[40] Segment Performance (1Q 2025) - NEMT service revenue was $449.0 million, a decrease of 6.3% YoY, with Adjusted EBITDA of $27.8 million, an increase of 2.5% YoY[40] - PCS service revenue was $181.8 million, a decrease of 1.0% YoY, with Adjusted EBITDA of $12.2 million, an increase of 8.5% YoY[40] - Monitoring service revenue was $18.1 million, a decrease of 9.8% YoY, with Adjusted EBITDA of $5.2 million, a decrease of 17.4% YoY[40] NEMT Segment Details - NEMT total paid trips decreased by 4.0% YoY to 8,458[58] - NEMT revenue per trip decreased by 2.4% YoY to $53.09[58] - NEMT revenue per member per month increased 15.6% to $6.35[58] PCS Segment Details - PCS total hours decreased by 2.1% YoY to 6,818[64] - PCS revenue per hour increased by 1.1% YoY to $26.66[64] - PCS service expense per hour increased by 0.8% YoY to $21.64[64] Monitoring Segment Details - Monitoring members decreased by 7.3% YoY to 231K[70] - Monitoring revenue per member per month decreased by 2.8% YoY to $26.15[70] - Monitoring service expense per member per month decreased by 1.1% YoY to $11.07[70]