Financial Data and Key Metrics Changes - For the third quarter, home heating oil and propane volume decreased by 1,500,000 gallons or 3.8% to 36,000,000 gallons due to warmer weather and net customer attrition [8] - Product gross profit decreased by $3,000,000 or 4% to $72,000,000, attributed to lower volume sold and lower per gallon margins [8] - The company posted a net loss of $16,600,000, which is $5,600,000 more than the prior year period, reflecting an increase in adjusted EBITDA loss and higher depreciation and amortization expenses [9] - Adjusted EBITDA loss increased by $6,500,000 to $10,600,000, primarily due to lower home heating oil and propane volumes [9] Business Line Data and Key Metrics Changes - Year-to-date home heating oil and propane volume increased by 28,000,000 gallons or 12% to 263 million gallons, driven by colder temperatures and acquisitions [10] - Product gross profit rose by $55,000,000 or 13% to $480,000,000 due to increased volume and higher margins [10] - Gross profit from service and installation increased by $4,800,000 year to date, with contributions from both acquisitions and base business initiatives [10] Market Data and Key Metrics Changes - Temperatures for the third quarter were 2% warmer than last year and almost 20% warmer than normal, impacting volume negatively [8] - Year-to-date temperatures were 8% colder than the prior year but still 8% warmer than normal [10] Company Strategy and Development Direction - The company is focused on improving customer retention and driving additional revenues through value-added products and services [5] - There is a strategy to grow the heating oil and propane customer base through acquisitions while improving service and installation profitability [6] - The company aims to position itself as a fully diversified energy provider, adaptable to varied weather conditions [6] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about strong financial performance in fiscal 2025 despite challenges in the third quarter [4] - The management highlighted the importance of maintaining a personal touch in customer service while exploring AI applications [18] Other Important Information - Delivery, branch, and G&A expenses increased by $31,500,000 year over year, with significant contributions from recent acquisitions and weather hedging programs [11] - The company recorded a non-cash favorable change in the fair value of derivative instruments, contributing positively to net income [12] Q&A Session Summary Question: Update on acquisition pipeline and AI applications - Management confirmed the closure of four transactions this fiscal year and ongoing activity in the acquisition pipeline [17] - AI technology has been integrated into customer interfaces, but the company emphasizes the importance of personal customer service [18]