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StubHub CEO: Cleaning up the balance sheet will allow us to invest resources in the business
CNBC Televisionยท 2025-09-17 15:10
IPO and Financial Strategy - StubHub's IPO priced at $2350 per share, valuing the company at approximately $85 billion [1] - The IPO aims to deleverage the balance sheet following the buyback from eBay [2] - A stronger balance sheet will allow StubHub to allocate resources towards business development rather than debt repayment, enhancing partnerships, consumer awareness, and talent acquisition [3] Pricing and Customer Experience - StubHub has been advocating for all-in pricing to improve the customer experience [5][6] - All-in pricing may initially cause a temporary 10% drop in revenue, but is expected to normalize as the market adjusts [7] - Uniform all-in pricing creates a level playing field for all competitors [6][10] Innovation and Market Expansion - StubHub is exploring the use of AI to enhance customer experience by leveraging 20 years of data to anticipate customer preferences and personalize recommendations [12][13][15] - AI implementation is expected to improve customer experience, increase revenue, and cut costs [15] - StubHub aims to be the primary destination for all live event tickets, including primary and secondary markets [17][18] Competition and Global Reach - Live Nation/Ticketmaster has been a competitor in the secondary market since 2002 [24][25] - StubHub emphasizes providing a great customer experience through an open network and superior product technology [25][26] - StubHub's global reach, stemming from its heritage, allows it to connect people worldwide by offering tickets in their language and currency [19]