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Uber Teams With OpenTable to Boost Its Restaurant Business
PYMNTS.comยท 2025-05-15 10:52
Core Insights - Uber has partnered with OpenTable to enhance restaurant reservations through the Uber Eats app, aiming to drive revenue and engage diners [1][2] - The partnership will launch a feature for Uber One members that provides exclusive access to hard-to-book restaurants early next year [3] - The collaboration is part of a broader strategy by Uber to leverage partnerships in the food and grocery delivery space, which is deemed too large to tackle alone [2] Industry Trends - Research indicates that mobile ordering, QR code payments, and contactless transactions are becoming essential in the restaurant sector [4] - Digital ordering and payment processes are critical for businesses to maintain competitiveness in the current market [4] - Economic factors, such as inflation, are influencing consumer behavior, with two-thirds of consumers indicating they would adjust their grocery and restaurant spending [6][5] Consumer Behavior - Among consumers adjusting their spending, 50% plan to buy less in quantity, while the other half will seek cheaper options [6] - Despite inflation, there is resistance to completely forgoing dining out, with only 14% of consumers willing to eliminate it entirely after price increases [7]