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开业第一课|征纳互动服务如何使用?操作流程请收好
蓝色柳林财税室· 2025-10-05 06:18
欢迎扫描下方二维码关注: 为帮助新办纳税人更好了解新办企业涉及的税费事项及办理流程,我们将陆续推出"开业第一课"系列宣传辅导产品,帮助纳税人尽快度 过"新手期",更好开展经营活动。 今天带你了解: 征纳互动服务业务操作流程 。 la 2017 建议您优先选择全国统一规范电子税务 局办理,首先,让我们一起学习如何登录 "征纳互动"吧。 。 纳互动服务。 接下来,让我们一起来了解下它都有哪 些功能吧。 01 功能一: 智能咨询 力施工作自能合同 动内容,或者语音输入咨询内容,点击【发 动内容,或者语音输入咨询内容,点击【发 发生机器 为您提供7×24小时智能互动服务, 给出相 关办理流程及政策推送。 02 功能二:人工互动 如果您需要人工服务,您可以直接点击 会话框左下方的【人工】图标,或发送文字 "人工"并点击"转人工"按键接入人工服 务,与人工坐席实时互动。 转接人工后,您可以选择通过文字、图 片、音频通话等方式享受人工答疑服务。 如果有操作上的困难,可点击【远程协 助】 ,开启共享屏幕, 由税务人员辅导如何 进行操作。 16 03 功能三:留言、预约 场能量: 上一篇: 在互动窗口点击【留言】按键,提交在线 ...
前8个月税务部门收集并处理纳税申报相关诉求近35万件
Xin Hua Wang· 2025-09-17 07:27
Core Viewpoint - The tax authority has significantly improved tax filing services through digital transformation, enhancing the efficiency of tax-related interactions and creating a fair tax business environment [1] Group 1: Tax Filing Services - In the first eight months of the year, the tax authority processed 346,100 tax-related requests and provided 62.37 million interactive services to taxpayers [1] - The tax authority has established a national tax service request information database to comprehensively collect tax filing requests [1] Group 2: Digital Transformation Initiatives - The tax authority has launched a unified new electronic tax bureau, achieving a 90% completion rate for high-frequency tax services within 3 minutes [1] - 86 types of tax services can now be pre-filled, with 70% of taxpayers able to complete their tax filings with just one click or minimal corrections, resulting in a 20% reduction in average filing time compared to before the new electronic tax bureau was implemented [1] Group 3: Communication and Support - The tax authority is expanding regular communication channels with enterprises, enhancing online interaction services for simple queries and collaborative handling of complex issues [1] - Offline, the tax authority conducts "face-to-face" communication with enterprises, providing targeted tax guidance to efficiently resolve tax-related requests [1] Group 4: Future Plans - The tax authority aims to continue advancing smart tax initiatives, optimizing tax filing services, and improving compliance levels among enterprises to foster a market-oriented, law-based, and international business environment [1]