Summary of Expeditors International of Washington (NYSE:EXPD) Update / Briefing Company Overview - **Company**: Expeditors International of Washington (NYSE: EXPD) - **Event**: Webinar on the Customs ACE Portal - **Date**: January 28, 2026 Key Points Industry and Company Context - The webinar focused on the **Automated Commercial Environment (ACE) Portal**, a critical tool for importers to access customs data and manage import/export transactions [7][8][9] - The ACE Portal is essential for compliance with trade laws and regulations, providing functionalities for monitoring customs entries and historical reporting [7][8] Core Insights and Arguments - **ACE Portal Functions**: - Direct access to customs data and import/export transactions [7] - Internal control and record-keeping for compliance [7] - Key functions include monitoring customs entries, creating blanket statements, querying anti-dumping cases, and accessing near real-time data [8][9] - **Access Levels**: - There are different user roles within the ACE Portal: Trade Account Owner, Proxy Trade Account Owner, and Account User [16][17][18] - Trade Account Owners have full control and can grant access to others, while Proxy Trade Account Owners can perform similar functions and are easier to upgrade if the primary owner leaves [17][18] - **Communication with Customs**: - Users can choose between mail and portal communication methods for receiving notifications from Customs [33][34] - It is crucial to keep notify parties and mailing addresses updated to avoid missed communications [34] - **Reporting and Auditing**: - Users can run various reports to audit entries filed by brokers, ensuring correct tariff duty regulations are applied [76] - Common reports include Entry Summary reports, customs forms status, and liquidation status [51][53][54] Additional Important Information - **Protests**: - Access to file protests is not granted by default and must be requested through ACE Support [56] - Users can track the status of filed protests within the portal [60] - **Upcoming Changes**: - Manual checks for refunds from Customs will cease on February 6, 2026, necessitating the setup of ACH Refund Authorization in the ACE Portal [29] - **Training and Resources**: - The presentation included links to helpful resources for navigating the ACE Portal and filing protests [61][62] - The course is NCBFAA accredited, indicating its relevance and authority in the field [62] Conclusion - The webinar provided comprehensive training on utilizing the ACE Portal effectively, emphasizing the importance of compliance, reporting, and communication with Customs. The insights shared are crucial for importers to navigate the complexities of customs regulations and ensure efficient operations.