Core Insights - Genpact has been recognized as a Leader in the 2025 ISG Provider Lens for Insurance Services Strategic Capabilities, highlighting its expertise in generative AI and agentic AI within the insurance sector [1][2][3] - The company is noted for its ability to deploy AI solutions effectively, enhancing business processes and decision-making in insurance operations [2][3] Company Overview - Genpact is an advanced technology solutions company that leverages process intelligence and AI to deliver measurable outcomes for businesses [4] - The company emphasizes a client-centric approach and has built a strong partner ecosystem, focusing on transforming business operations [4] AI Solutions and Innovations - Genpact's AI Gigafactory is designed to accelerate the integration of AI technologies into core insurance processes, ensuring speed, safety, and consistency [8] - The company offers a suite of agentic AI solutions, including the Genpact Insurance Policy Suite, which automates underwriting processes to improve decision accuracy and reduce cycle times [8] - Responsible-AI frameworks are implemented to ensure safe and scalable AI deployment, addressing bias mitigation and privacy safeguards [8] Strategic Capabilities - Genpact's Global Capability Centers (GCCs) are central to modernizing insurance operations, providing governance and AI-enabled process improvements [1][8] - The GCC Capability Center-as-a-Service (CaaS) model enhances operational rigor and talent development within insurance GCCs [8]