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Conduent Launches AI Experience Center to Showcase AI & GenAI-Powered Solutions for Commercial, Transportation and Government Clients
Businesswire· 2026-01-13 13:45
Core Insights - Conduent Incorporated has launched an AI Experience Center at its headquarters in Florham Park, New Jersey, aimed at showcasing AI and GenAI-powered solutions to clients [1][2] Group 1: AI Experience Center - The AI Experience Center is designed as a collaborative space for clients to explore solutions that enhance business process performance, customer satisfaction, and financial outcomes [2] - Solutions offered at the center are tailored for commercial, transportation, and government clients, covering areas such as customer experience, document processing, and fraud mitigation [2][5] Group 2: Strategic Partnerships - Conduent has partnered with Microsoft to leverage the Azure OpenAI Service, accelerating innovation in areas like end-user engagement and healthcare claims processing [3][4] - The company has also formed strategic partnerships with other technology leaders to enhance its solution capabilities, including procurement savings and employee guidance during open enrollment [5] Group 3: Advanced AI Solutions - The AI Experience Center features demonstrations that highlight Conduent's ability to address complex industry challenges through transformative technologies [6] - Solutions are organized into three functional areas: improving end-user interactions, streamlining core operations, and optimizing enterprise functions, with examples including real-time translation and automated fraud detection [6][7] Group 4: Company Overview - Conduent provides digital business solutions across commercial, government, and transportation sectors, utilizing cloud computing, AI, and advanced analytics [7] - The company employs approximately 53,000 associates and processes significant volumes of transactions, including $85 billion in government payments annually and 2.3 billion customer service interactions [7]