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Genpact’s new AI-powered suite to help automate repetitive tasks for insurers
ReinsuranceNe.ws· 2025-09-29 05:30
Core Insights - Genpact has launched the Genpact Insurance Policy Suite aimed at transforming the insurance buying process for commercial and specialty business insurance [1][3] - The suite is part of Genpact's Service-as-Agentic-Solutions™ portfolio and utilizes AI-powered workflows to streamline administrative tasks and enhance data-driven insights [3][5] Product Features - The Genpact Insurance Policy Suite includes four modules with specialized AI agents that classify, extract, and summarize data, facilitating touchless processing and anomaly detection [5] - It is designed to improve underwriting efficiency, enabling underwriters to focus on faster quotes and better broker relationships [4][6] Expected Benefits - Organizations adopting the suite can achieve up to 90% touchless submission clearance and reduce costs by up to 50% [6] - The solution is projected to decrease manual cycle times by 75%, resulting in quicker speed-to-market [6] Strategic Partnerships - The suite leverages Microsoft's Azure AI Foundry Models and Azure Analytics Services, enhancing its capabilities in the insurance sector [3][7] - Genpact's collaboration with Microsoft aims to accelerate cycle times and improve overall business performance for insurance carriers [8]