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Peloton recalls 833,000 more bikes over seat post issue, two injuries reported
CNBC· 2025-11-06 12:46
Core Points - Peloton is recalling its original Bike+ due to reports of seat post breakage leading to injuries, affecting 833,000 units sold between January 2020 and April 2025 [1][2] - The recall follows two injury reports related to falls caused by the seat post detaching, with a total of three reports received by the Consumer Product Safety Commission (CPSC) [2] - Peloton is offering a free seat post replacement for users to install at home and has emphasized the importance of product integrity and member well-being [3] - This is the second recall for Peloton related to seat post issues, with a previous recall in May 2023 affecting 2.2 million base Bike models due to similar problems [4] - The May 2023 recall resulted in higher membership churn, with 15,000 to 20,000 users pausing subscriptions, and incurred costs of at least $40 million for part replacements [5] - The current recall is the fifth since Peloton's founding, occurring as CEO Peter Stern aims to restore growth amid ongoing challenges [5] - The company has faced changing consumer dynamics post-COVID-19 and previous recalls, including a significant one for the Tread+ treadmill in 2021 [6] - Recently, Peloton relaunched its product lineup, raised prices, and introduced new features ahead of the holiday shopping season, with the current quarter being crucial for hardware sales [6] - Peloton is expected to report its first quarter fiscal 2026 earnings soon [6]