Financial Data and Key Metrics Changes - Consolidated revenue increased by 2% to $6,680,000, driven by growth in distribution [6][14] - Organic service revenue declined by 4% year-over-year, primarily due to softness in the Nexa solutions channel [6][14] - Consolidated gross profit decreased by 6% to $1,970,000, with service gross profit down 8% [15] - Net income for Q3 was $240,000, down $1,000,000 compared to the prior year, with diluted earnings per share at $0.25, down $0.13 [16] - Adjusted EBITDA was $790,000, down 13% from the same quarter in the prior year [17] Business Line Data and Key Metrics Changes - Service revenue saw a slight growth, but organic decline was offset by acquisitions [14] - Distribution revenue grew by 7% to $2,520,000, driven by strong product sales and rental growth [11][15] - Rental revenue experienced a decline in December due to extended customer closures, negatively impacting distribution service margins [11][12] Market Data and Key Metrics Changes - The core calibration service demand saw a decline in December, attributed to holiday-related manufacturing closures [7][9] - The rental channel faced similar demand declines, affecting overall distribution performance [11][54] Company Strategy and Development Direction - The company is focused on integrating Martin Calibration, which is expected to enhance service growth and productivity [10][22] - Management aims for strong organic service growth and improved operational efficiencies through process improvements and automation [22] - The company maintains a strong pipeline of new opportunities in calibration services, anticipating a return to historical growth rates [21][30] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the impact of holiday timing on service demand and expressed confidence in a recovery in January [26][27] - The outlook for organic service revenue is expected to be in the low to mid-single digits, below previous expectations [21] - Management remains optimistic about the fundamentals of the business and the potential for strong performance in the upcoming fiscal year [35][36] Other Important Information - The company acquired Martin Calibration for $79,000,000, enhancing its presence in key markets [19] - The company reported total net debt of $4,080,000, with a leverage ratio of 0.97x [19] Q&A Session Summary Question: Near term outlook and guidance reduction - Management confirmed that December's slowdown impacted guidance, but January showed recovery, leading to conservative full-year guidance [26][27] Question: Visibility in the pipeline and expectations for next year - Management reported a strong core calibration pipeline, with some delays affecting guidance but remains optimistic for the upcoming year [30][31] Question: Service gross margins and future expectations - Management expects service margins to stabilize and grow in the upcoming quarters, aiming for consistent performance [46] Question: Distribution performance and rental recovery - Management indicated that the rental business was impacted similarly to calibration services, but expects recovery as demand increases [54] Question: Working capital and inventory management - Management noted improvements in inventory levels and accounts receivable due to the acquisition, aligning with revenue growth [50][51]