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Chipotle teams up with Zipline to test drone delivery
CNBCยท 2025-08-21 11:30
Core Insights - Chipotle is launching a drone delivery service called "Zipotle" in partnership with Zipline, which aims to enhance delivery efficiency and expand its market reach [1][3][4] - The service will initially be available to a limited number of users in the greater Dallas area, with plans for broader rollout based on initial learnings [2][3] - The drone delivery service targets younger consumers, who are more inclined towards delivery options and are a key demographic for Chipotle's growth [4] Group 1: Service Details - The "Zipotle" service will allow orders up to 5.5 pounds, with plans to increase the limit to eight pounds in the future [6] - Delivery will cost a flat fee of $2.99 plus a 15% service fee capped at $6, operating seven days a week from 12 p.m. to 8 p.m. CT, with potential expansion to 10 p.m. CT [6] - Zipline's autonomous aircraft will autonomously pick up orders and deliver them, hovering at about 300 feet before lowering the droid to the ground [1][5] Group 2: Market Context - Chipotle has experienced a sales slowdown, with same-store sales falling 4% in the most recent quarter due to declining traffic [4] - However, executives report a turnaround in sales trends starting in June, attributed to summer promotions and new product launches [5] - The drone delivery initiative is seen as a strategic move to attract younger consumers and adapt to changing market dynamics [4][5] Group 3: Zipline's Capabilities - Zipline operates on four continents, making a delivery every 60 seconds and serving over 5,000 hospitals and health facilities [7] - The company has flown more than 100 million commercial autonomous miles, emphasizing its experience and reliability in drone delivery [7] - Zipline is also exploring future collaborations with other food service companies, such as Sweetgreen, to expand its delivery offerings [8]