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Lennox Invests in Distribution and Digital Capabilities to Strengthen Commercial HVAC Business
Prnewswire· 2026-01-14 13:03
Core Insights - Lennox is investing in its commercial HVAC business to enhance product availability, expand distribution capacity, and improve customer experience [1] Group 1: Distribution Enhancements - Lennox has opened its largest Regional Distribution Center in Edgerton, Kansas, covering 763,000 square feet, which significantly increases distribution capacity and supports faster fulfillment of commercial products [2] - Ongoing production in Stuttgart, Arkansas, and the fully operational factory in Saltillo, Mexico, strengthens supply reliability, allowing Lennox to deliver over 90% of commercial rooftop units and accessories within one day [3] Group 2: Digital Tools and Customer Experience - The company has relaunched the Commercial Quick Quote tool on LennoxPros, enabling contractors to quote and order emergency replacement rooftop units quickly, with features like instant quotes and real-time local inventory [4] - Feedback from contractors has led to enhancements in the Commercial Quick Quote tool, making it user-friendly and comparable to leading e-commerce platforms [4][5] Group 3: Strategic Acquisitions - Lennox is expanding its availability of commercial parts and accessories through the acquisition of Duro Dyne and Supco, providing customers with broader access to essential components for installation and service [5] Group 4: Long-term Growth Strategy - The investments in distribution and digital capabilities are aimed at positioning Lennox's Commercial business for long-term growth, facilitating easier access for customers and more effective support from the company [6]