Community Pharmacy Total Care (CPTC) program
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Elevance Health Reflects On The Changed Role of Health Plans
Businesswire· 2025-12-12 19:00
Core Insights - Elevance Health is evolving its health plans to better support members through a broader range of health situations, including cancer, mental health, and pregnancy-related concerns [1][3][13] - The company emphasizes a whole-health approach that integrates physical, behavioral, and social factors affecting health [4][12] Group 1: Health Plan Evolution - Today's health plans are expanding beyond traditional medical and physical health metrics to include preventive care, chronic disease management, and behavioral health integration [3][4] - Elevance Health's affiliated Medicare Advantage and Medicaid plans provide support for individual health and social needs, including funds for nutritious food and transportation services [5][12] Group 2: Simplifying Healthcare Experience - The company aims to simplify the healthcare experience for members and providers through accessible resources like the Sydney app [6][13] - Care coordination and personalized solutions are enhanced through programs like the Community Pharmacy Total Care (CPTC), which connects members with independent pharmacists [7][9] Group 3: Community Engagement - Elevance Health invests in community relationships to support whole health, leveraging data to address local health needs [12][13] - Initiatives include partnerships with schools for food pantries and community gardens for nutrition education, demonstrating a commitment to both individual and community health [12][13] Group 4: Personalized Support - Care managers play a crucial role in helping members navigate the healthcare system, providing personalized assistance and addressing individual needs [10][11] - The company has received recognition for its person-centered approach, particularly in Medicaid plans that offer long-term services and supports [10][14]