Adjusted operating income fell 6% to GBP 327 million , reflecting a lower average loan book, market conditions, and repositioning actions including the wind down of Novitas and a planned reduction in premium finance personal lines. Adjusted operating expenses were “broadly flat” at GBP 222 million , and impairment charges fell 16% to GBP 40 million , helped by an updated IFRS 9 model in motor finance, partly offset by higher individually assessed provisions in property.MacCarthy reported adjusted operating ...