Financial Data and Key Metrics Changes - Revenue for Q3 2025 was reported at $464.3 million, an 8.5% increase year-over-year [7] - Cost of services was reported at $367.9 million, or 79.2% of revenue, with a benefit of $34.2 million related to the ERC [7] - Net income was reported at $43.59 per share, including a $0.39 benefit from the ERC [9] - Cash flow from operations was reported at $71.3 million, adjusted to $87.1 million after accounting for a decrease in payroll accrual [9] Business Line Data and Key Metrics Changes - Environmental services revenue was reported at $211.8 million, while dietary services revenue was $252.5 million [7] - Segment margins for environmental services were reported at 10.7%, and for dietary services at 5.1% [8] Market Data and Key Metrics Changes - The company noted a strong labor market, with skilled nursing job gains significantly outpacing previous years, indicating a recovery towards pre-pandemic levels by mid-2026 [23] - The company identified over 23,000 potential facilities for their services, with less than 15% currently outsourcing environmental services and less than 8% for dietary services [31] Company Strategy and Development Direction - The top three strategic priorities include driving growth through management development, managing costs through operational execution, and optimizing cash flow [6] - The company is focusing on organic growth, strategic acquisitions, and opportunistic share repurchases, with a $50 million share repurchase plan valid through June 2026 [12] Management Comments on Operating Environment and Future Outlook - Management expressed optimism about the business environment, citing strong fundamentals in long-term and post-acute care markets, despite economic uncertainties [5] - The company is well-positioned to capitalize on opportunities due to robust fundamentals and a multi-decade demographic tailwind [39] Other Important Information - The company repurchased $27.3 million of common stock in Q3, bringing year-to-date buybacks to $42 million [12] - The company continues to evaluate M&A opportunities, with a focus on the education sector as a primary target [19] Q&A Session Summary Question: Pipeline of new client wins and future growth - Management noted that Q3 was the sixth consecutive sequential revenue increase, driven by new business wins and high client retention rates [14] Question: Update on education efforts and acquisitions - The company is expanding its focus to include campus-like environments beyond traditional education, with education as a top acquisition target [16][19] Question: Labor market conditions and hiring - The labor market is strong, with expectations to reach pre-pandemic job levels by mid-2026, which supports growth prospects [23][25] Question: Outsourcing trends in Environmental and Dietary Services - There is an increasing acceptance of outsourcing, with the company holding a significant share of the outsourced market [31][33] Question: Update on Genesis HealthCare and facility closures - The company continues to provide services to Genesis facilities without disruption, and the bankruptcy process is proceeding normally [34][36]

Financial Data and Key Metrics Changes - Revenue for Q3 2025 was reported at $464.3 million, an 8.5% increase year-over-year [7] - Cost of services was reported at $367.9 million, or 79.2% of revenue, including a benefit of $34.2 million related to the ERC [7] - Net income and diluted earnings per share were reported at $43.59 per share, including a $0.39 benefit related to the ERC [9] - Cash flow from operations was reported at $71.3 million, adjusted to $87.1 million after accounting for a decrease in payroll accrual [9] Business Line Data and Key Metrics Changes - Environmental services revenue was reported at $211.8 million, while dietary services revenue was $252.5 million [7] - Segment margins for environmental services were reported at 10.7%, and for dietary services at 5.1% [8] Market Data and Key Metrics Changes - The company noted a strong labor market, with skilled nursing job gains significantly outpacing previous years, indicating a recovery towards pre-pandemic levels by mid-2026 [24] - The company identified over 23,000 potential facilities for their services, with less than 15% currently outsourcing environmental services and less than 8% for dietary services [31] Company Strategy and Development Direction - The top three strategic priorities for Q4 include driving growth through management development, managing costs through operational execution, and optimizing cash flow [6] - The company is focusing on organic growth, strategic acquisitions, and opportunistic share repurchases, with education as the primary target for acquisitions [12][19] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the business environment, citing strong fundamentals in long-term and post-acute care markets, despite economic uncertainties [5] - The company is well-positioned to capitalize on opportunities due to robust fundamentals and a multi-decade demographic tailwind [39] Other Important Information - The company ended Q3 with cash and marketable securities of $207.5 million and an undrawn credit facility [10] - The company repurchased $27.3 million of common stock during Q3, with a total of $42 million year-to-date [12] Q&A Session Summary Question: Pipeline of new client wins and future growth - Management noted that Q3 was the sixth consecutive sequential revenue increase, driven by new business wins and high client retention rates, with Q4 revenue estimated between $460 to $470 million [14] Question: Education segment and acquisition targets - The company is focusing on a broader "campus" initiative for potential acquisitions, with education as the top target [16][19] Question: Labor market conditions - The labor market is strong, with significant job gains in skilled nursing, and the company is well-positioned to fill job openings [22][24] Question: Outsourcing trends - There is an increasing acceptance of outsourcing environmental and dietary services, with the company holding a significant share of the market [30][32] Question: Genesis Healthcare updates - The company continues to provide services to Genesis Healthcare facilities without disruption, and the bankruptcy process is proceeding normally [34][36]

Financial Data and Key Metrics Changes - Revenue for Q3 2025 was reported at $464.3 million, an 8.5% increase year-over-year [8] - Net income was reported at $43 million, with diluted earnings per share at $0.59, which includes a $0.39 benefit primarily related to the ERC [10] - Cash flow from operations was reported at $71.3 million, adjusted to $87.1 million after accounting for a decrease in payroll accrual [10] Business Line Data and Key Metrics Changes - Environmental Services segment revenue was reported at $211.8 million, while Dietary Services segment revenue was $252.5 million [8] - Cost of services was reported at $367.9 million, representing 79.2% of revenue, which includes a benefit of $34.2 million related to the ERC [8][9] - Segment margins for Environmental and Dietary Services were reported at 10.7% and 11.5%, respectively [9] Market Data and Key Metrics Changes - The company noted steady occupancy rates and increasing workforce availability in the long-term and post-acute care market [5] - The healthcare sector continues to lead in hiring, with expectations that the skilled nursing industry will return to pre-pandemic job levels by 2026 [27] Company Strategy and Development Direction - The company's top three strategic priorities include driving growth through management development, converting sales pipeline opportunities, and optimizing cash flow [6] - The company is focusing on organic growth, strategic acquisitions, and opportunistic share repurchases, with a $50 million share repurchase plan valid through June 2026 [13][14] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism regarding the administration's focus on the healthcare sector and the potential for policy changes that align with operational realities [5] - The company is well-positioned to capitalize on long-term demographic trends and deliver shareholder value [42] Other Important Information - The company reported a strong balance sheet with cash and marketable securities of $207.5 million [11] - The company has incurred $2.1 million in incremental expenses related to ERC professional fees [12] Q&A Session Summary Question: Pipeline of new client wins and future growth - Management indicated that Q3 was marked by the highest growth rate since 2018, driven by new business wins and high client retention rates [16][17] Question: Update on education segment and acquisitions - The company is focusing on a broader "campus" initiative for potential acquisitions, with education as a top target [19][22] Question: Labor market conditions - The labor market remains strong, with expectations for the skilled nursing sector to return to pre-pandemic hiring levels by 2026 [25][27] Question: Outsourcing trends in environmental and dietary services - The company noted an increasing acceptance of outsourcing, with significant growth opportunities in both environmental and dietary services [34][36] Question: Update on Genesis Healthcare - The company continues to provide services to Genesis facilities without disruption, despite ongoing bankruptcy proceedings [38]

Financial Data and Key Metrics Changes - Revenue for Q3 2025 was reported at $464.3 million, an 8.5% increase year-over-year [7] - Net income and diluted earnings per share were reported at $43.59 per share, including a $0.39 benefit related to the ERC [10] - Cash flow from operations was reported at $71.3 million, adjusted to $87.1 million after accounting for a decrease in payroll accrual [10] Business Line Data and Key Metrics Changes - Environmental services revenue was reported at $211.8 million, while dietary services revenue was $252.5 million [7] - Segment margins for environmental and dietary services were reported at 10.7% and 5.1%, respectively [9] Market Data and Key Metrics Changes - The company noted a strong labor market, with skilled nursing job gains significantly outpacing 2024 levels, although still about 30,000 jobs short of pre-pandemic levels [25] - The company continues to see a positive trend in cash collection and a strong balance sheet, with cash and marketable securities of $207.5 million [11] Company Strategy and Development Direction - The top three strategic priorities for Q4 include driving growth through management development, managing costs through operational execution, and optimizing cash flow [6] - The company is focusing on organic growth, strategic acquisitions, and opportunistic share repurchases, with a $50 million share repurchase plan valid through June 2026 [12][13] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the long-term care market, citing a multi-decade demographic tailwind and stable reimbursement environment [5] - The company is confident in its ability to capitalize on growth opportunities while delivering sustainable, profitable results [6] Other Important Information - The company repurchased $27.3 million of common stock in Q3, bringing year-to-date buybacks to $42 million [12] - The company continues to evaluate M&A opportunities, particularly in the education sector, which is a top target for acquisitions [19] Q&A Session Summary Question: Pipeline of new client wins and future growth - Management indicated that the majority of Q3 growth was driven by new business wins and high client retention rates, with an estimated revenue range of $460 to $470 million for Q4 [15][16] Question: Labor market and hiring capabilities - Management noted that the labor market is strong, with record application levels and sufficient staffing to support growth, despite some ongoing challenges in specific markets [25][26] Question: Outsourcing trends in Environmental and Dietary Services - Management observed an increasing acceptance of outsourcing in both environmental and dietary services, with significant growth potential in the market [32][35] Question: Update on Genesis Healthcare and facility transitions - Management confirmed that services to Genesis Healthcare facilities continue without disruption, and the company is monitoring the bankruptcy process closely [36][37]

Financial Data and Key Metrics Changes - Revenue for Q2 2025 was reported at $458.5 million, an increase of 7.6% compared to the prior year [12] - Net loss was reported at $32.4 million, with a diluted loss per share of $0.44, which includes a non-cash charge of $0.65 per share related to the Genesis restructuring [14] - Cash flow from operations was reported at $28.8 million, and after adjustments, it was $8.5 million [14][15] - The company raised its 2025 cash flow from operations forecast from $60 million to a range of $70 million to $85 million [15] Business Line Data and Key Metrics Changes - Segment revenues for Environmental Services were reported at $205.8 million, while Dietary Services were reported at $252.7 million [12] - Segment margins for Environmental Services were reported at 0.8%, and for Dietary Services, it was negative 10.1% due to non-cash charges related to the Genesis restructuring [13] Market Data and Key Metrics Changes - The company experienced its fifth consecutive sequential revenue increase, marking the highest growth rate since Q1 2018 [7] - The company anticipates Q3 revenue in the range of $455 million to $465 million, reiterating mid-single digit growth expectations for 2025 [12][33] Company Strategy and Development Direction - The company’s strategic priorities include driving growth through management development, converting sales pipeline opportunities, and retaining existing business [10] - Plans to repurchase $50 million of common stock over the next twelve months were announced, reflecting a commitment to capital allocation and shareholder value [11][18] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the overall business environment, citing strong industry fundamentals and demographic trends supporting long-term growth [8][10] - The company views the recent Genesis Healthcare restructuring as an opportunity for stronger client facilities and improved balance sheet clarity [5][6] Other Important Information - The company is actively evaluating acquisition opportunities, although no acquisitions were completed in the quarter [17] - The company reported a strong liquidity position with cash and marketable securities totaling $164.1 million [16] Q&A Session Summary Question: Genesis situation and recovery expectations - Management confirmed that after Q3, exposure to Genesis will be effectively written off, but recovery expectations remain uncertain at this early stage [20][21] Question: Growth and retention rates - Management indicated that Q2 growth was driven by new business wins and a 90% client retention rate, which they expect to maintain [24][25] Question: Food inflation impact - Management confirmed the ability to pass through food inflation costs to clients, while also actively managing specific food item costs [27][28] Question: Guidance for revenue growth - Management reiterated mid-single digit growth guidance for 2025, despite current trends suggesting higher growth rates [33][34] Question: Collection strategy and Genesis impact - Management emphasized a focus on increasing payment frequency and leveraging promissory notes for better recovery expectations [35][36] Question: Macro environment and state healthcare budgets - Management remains optimistic about industry fundamentals despite potential state-level pressures, citing strong occupancy trends [41][42]