Core Insights - TeleVox has announced a new national group purchasing agreement with Premier, Inc., effective September 1, 2025, allowing Premier members to access pre-negotiated pricing for TeleVox's solutions [1][3] - TeleVox specializes in omnichannel patient relationship management, providing solutions that enhance patient engagement and reduce staff burden [3][5] - Premier serves over two-thirds of U.S. healthcare providers, focusing on improving healthcare through technology and actionable intelligence [4] Company Overview - TeleVox is part of WestCX within West Technology Group and is recognized for its innovation in digital patient relationship management, having received the MedTech Breakthrough Award for Best Practice Management Solution [5] - The company has been operational for over 30 years, helping more than 7,000 healthcare organizations improve patient communication and care delivery [5] - TeleVox's platform integrates with electronic health records (EHR) to facilitate automated, personalized interactions with patients through various communication channels [5] Industry Context - Premier plays a critical role in the healthcare industry by uniting providers, suppliers, payers, and policymakers to enhance healthcare delivery [4] - The collaboration between TeleVox and Premier aims to provide more accessible and personalized care experiences for patients [3][4] - The healthcare sector is increasingly focusing on technology-driven solutions to improve care outcomes and reduce costs [4]