Investor Presentation February 25, 2026 Nizel, Teammate, India Disclaimers Forward Looking Statements This presentation contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include all statements that are not historical facts, and further include, without limitation, statements reflecting our current views with respect to, among other things, our operations, our financial performance, our industry, the impact of the macr ...

Core Insights - TaskUs reported Q3 CY2025 revenue of $298.7 million, exceeding Wall Street expectations with a year-on-year growth of 17% [1][7] - The company’s non-GAAP profit was $0.42 per share, which was 10.4% above analysts' consensus estimates [1][7] - Revenue guidance for Q4 CY2025 is $303.4 million, which is 1.4% below analyst expectations of $307.6 million [1][7] Revenue and Profitability - Revenue of $298.7 million surpassed analyst estimates of $291.8 million, marking a 2.4% beat [7] - Adjusted EBITDA was reported at $63.45 million, slightly missing analyst estimates of $64.88 million, with a margin of 21.2% [7] - Operating margin improved to 12.7%, up from 9.5% in the same quarter last year [7] Growth Drivers - The AI services segment experienced over 60% year-on-year growth, driven by demand from generative AI, social media, and autonomous vehicle sectors [8] - Trust and Safety revenue increased by more than 19% from the prior year, supported by diversification efforts in the social media vertical [8] - Digital Customer Experience (DCX) grew at a mid-single-digit rate, particularly strong in technology and healthcare verticals [8] Strategic Focus - Management emphasized a shift towards AI-driven transformation and a move away from purely human-centric service delivery [5] - Investments in Agentic AI consulting and internal automation are expected to weigh on margins temporarily but are aimed at long-term growth [5] - The company aims to transition from selling time-based services to solutions that combine technology and talent [5] Operational Efficiency - Improvements in SG&A expenses as a percentage of revenue were linked to automation and cost discipline [8] - Automation of recruitment processes and internal functions has been identified as an early success, allowing for resource reallocation to higher-value work [8] Financial Position - TaskUs ended the quarter with a strong cash position and low net leverage, enabling continued investment in growth initiatives [9]

Financial Performance Highlights - TaskUs achieved a record quarterly revenue of approximately $298.7 million in Q3 2025, representing a 17% year-over-year growth[7,9,10] - Adjusted EBITDA for Q3 2025 was approximately $63.5 million, with an Adjusted EBITDA Margin of 21.2%[7,9,10] - The company's revenue for the year 2024 was $995 million, a 7.6% increase year-over-year, with an Adjusted EBITDA Margin of 21.1%[68] - TaskUs projects revenue between $302.4 million and $304.4 million for Q4 2025 and between $1.173 billion and $1.175 billion for the full year, representing a year-over-year growth of 10.6% and 18% respectively[70] - The company anticipates an Adjusted EBITDA Margin of approximately 19.8% for Q4 2025 and approximately 21.1% for the full year, along with an Adjusted Free Cash Flow of around $100 million for the full year[70] Service Line Growth - Trust + Safety and AI Services (AIS) demonstrated strong double-digit year-over-year growth in Q3 2025, with nearly 20% and over 60% growth, respectively[7,10] - Revenue from clients utilizing multiple service lines grew by more than 20% year-over-year in Q3 2025[7,10] - AI Services contributed 17% to the trailing twelve-month (TTM) Q3 2025 revenue, amounting to $196 million[18,29] - Digital Customer Experience accounted for 57% of the TTM Q3 2025 revenue, totaling $654 million[18,23] - Trust + Safety represented 26% of the TTM Q3 2025 revenue, reaching $295 million[18,26]