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Asset Servicing Volumes Surge 25% YOY, Triggering a New Era of Automation and Efficiency, New Broadridge Study Finds
Prnewswireยท 2025-10-16 06:00
Core Insights - The study "Broadening Asset Servicing 2025" highlights the rapid growth in asset servicing volumes, which are increasing by over 25% year-over-year, while also identifying significant challenges related to legacy technology and data quality [3][8]. Group 1: Industry Challenges - Industry leaders face a crossroads with transaction volumes and processing complexity rising, yet growth is hindered by outdated technology and increased data costs [2]. - Up to 67% of asset servicing errors are attributed to poor data quality, with legacy technology being the primary barrier to automation [3][8]. Group 2: Outsourcing and Operational Efficiency - Outsourcing is becoming a vital strategy to manage complexities in areas such as tax reporting and proxy voting, with firms that outsource reporting lower error rates and costs [4]. - Nearly 60% of servicing resources are consumed by income and corporate actions, leading to operational strain, while over 60% of brokers have seen a decline in automation levels [5]. Group 3: Client Demand and Investment Trends - Client expectations are the main driver of investment in asset servicing (38%), followed by efforts to reduce errors (33%) and regulatory compliance (9%) [6]. - Firms are prioritizing technology investments to enhance efficiency and profitability, with process re-engineering identified as a key area for change over the past five years [6][8]. Group 4: Role of Technology Providers - Over half (57%) of asset servicing leaders view technology companies as essential for enabling meaningful scale and automation in the industry [5][8]. - Issuers recognize the need for accuracy and timeliness, with 53% acknowledging they are not facilitating automation effectively [5].