Financial Performance - Total revenue decreased by 11% year-over-year to $36.2 million, primarily due to a strategic shift away from hardware-led growth [6, 9] - SaaS revenue grew by 7% year-over-year to $14.2 million, representing 39% of total revenue [4, 10, 13, 19] - Annual Recurring Revenue (ARR) increased by 7% year-over-year to $56.9 million [4, 6, 19] - Net loss improved by $3.6 million year-over-year, from $(9.9) million to $(6.3) million [6] - Adjusted EBITDA improved by $0.9 million year-over-year to $(2.9) million [6] - The company maintains a strong cash balance of $100 million with no debt and a $75 million credit facility [4, 6, 21] Operational Metrics - Units deployed increased by 11% year-over-year to approximately 870,000 units [4, 6, 15, 22] - Customer Net Revenue Retention is greater than 100%, indicating strong customer loyalty [4, 15, 19] - Customer Churn is 0.05%, demonstrating high customer retention [4, 15, 19] Strategic Initiatives - The company completed a $30 million cost reduction plan, positioning it for run-rate neutrality exiting 2025 [4, 20] - The company is focused on shifting away from hardware-only sales towards a recurring revenue model [4, 7, 13]

Financial Performance - Total revenue decreased by 21% year-over-year to $38.3 million, primarily due to a strategic shift away from hardware-led growth[8, 11] - SaaS revenue grew by 11% year-over-year to $14.2 million, now representing 37% of total revenue[8, 12] - Annual Recurring Revenue (ARR) reached $56.9 million, an increase of 11% year-over-year[5, 8, 25] - Net loss was $(11.2) million, and Adjusted EBITDA was $(7.3) million, a decrease from $0.9 million in the same quarter of the prior year[8] - The company repurchased approximately 4.1 million shares at an aggregate cost of $3.7 million in Q2, with $16.8 million remaining in the authorized program[22] Operational Highlights - Approximately 848,000 units deployed, reflecting a 10% increase year-over-year[5, 8, 17] - Customer Net Revenue Retention was 108%, and Customer Churn was 0.08%, indicating strong customer loyalty[17] - 24,300 units booked, the highest in over a year, signaling early traction from the go-to-market rebuild[5, 24] - SaaS ARPU (Average Revenue Per Unit) improved to $5.66, up 1% year-over-year from $5.63[8, 20] Strategic Initiatives - The cost reduction program has been expanded to $30 million, aiming for adjusted EBITDA and cash flow neutrality by the end of 2025[5, 21] - The company is strategically shifting away from bulk hardware deals towards a recurring revenue model[5]