Financial Data and Key Metrics Changes - Resort net revenue increased by 4% year over year, driven by improved visitation at Australian resorts due to favorable weather and the introduction of the Epic Australia four-day pass [19] - Fiscal first quarter resort reported EBITDA remained flat year over year, reflecting benefits from the Resource Efficiency Transformation Plan offset by inflation, increased marketing spend, and one-time costs [20] - North American pass product selling period saw units down by 2% but sales dollars up by 3%, with an acceleration in pass sales trends noted [21][22] Business Line Data and Key Metrics Changes - The company reported a 55% growth in pass units over the past five years, indicating increased guest commitment and financial stability [23] - The introduction of Epic Friends Tickets and advanced discount offerings for lift tickets aims to drive lift ticket visitation, which is critical for long-term guest lifetime value [9][10] Market Data and Key Metrics Changes - The company has approximately 2.3 million guests committed to its resorts, expected to generate around $1 billion in revenue, accounting for about 74% of all skier visits [23] - Snowfall was down almost 60% compared to the prior year at Western North American resorts, impacting local pass sales [22] Company Strategy and Development Direction - The company is focusing on modernizing its marketing approach, increasing media spending, and engaging younger consumers through social and digital channels [12][13] - A capital investment plan of $215-$220 million for 2026 aims to enhance guest experience through technology and multi-year initiatives [28][29] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the strategies being implemented to drive growth, despite a slow start to the season due to challenging weather conditions [16][26] - The company reiterated its guidance for net income and resort-reported EBITDA for fiscal year 2026, factoring in price increases and efficiencies from the Resource Efficiency Transformation Plan [24][25] Other Important Information - The company is investing in technology to enhance guest experience, including improvements to the My Epic app and e-commerce platform [31][32] - The new Chief Revenue Officer is expected to contribute significantly to growth and marketing modernization [15] Q&A Session Summary Question: How do you expect the new initiatives to play out between price and volume? - Management indicated that the initiatives aim to make lift tickets more accessible and competitive, with expectations of increased volume offsetting price reductions [37][40] Question: What is the impact of weather on pass sales and guidance? - Management acknowledged that challenging weather conditions impacted pass sales but noted a positive turnaround in revenue trends post-Labor Day [42][43] Question: How do you view third-party benefits to the pass? - Management stated that while third-party benefits are considered, the primary focus remains on pricing and access to resorts [49] Question: Will there be more advanced lift ticket discounts in the future? - Management clarified that while the current initiative is unique, they are open to exploring creative pricing strategies [92] Question: How do technology investments impact returns? - Management highlighted that technology investments improve guest experience and conversion rates, making it easier to track returns compared to traditional investments [56] Question: What is the potential for AI in pricing strategies? - Management noted that AI can help analyze data for better pricing decisions, but ultimately, business judgment will guide pricing strategies [93]

Financial Data and Key Metrics Changes - Resort net revenue increased by 4% year over year, driven by improved visitation at Australian resorts due to favorable weather and the introduction of the Epic Australia four-day pass [14] - Fiscal first quarter resort reported EBITDA was flat year over year, reflecting benefits from the Resource Efficiency Transformation Plan offset by inflation and increased marketing spend [14] - The company expects to deliver approximately $75 million in cumulative efficiencies from the Resource Efficiency Transformation Plan, with one-time operating expenses of approximately $14 million for fiscal year 2026 [14][18] Business Line Data and Key Metrics Changes - North American pass product selling period saw units down by 2% but sales dollars up by 3%, with an acceleration in pass sales trends noted [15][16] - Approximately 2.3 million guests are committed to the company's resorts for the upcoming season, expected to generate around $1 billion in revenue [17] - The company has grown pass units by 55% over the past five years, indicating increased guest commitment and financial stability [17] Market Data and Key Metrics Changes - The company faced a slow start in the Rockies and Tahoe resorts due to challenging early season conditions, while strength was noted in the Northeast and typical patterns at Whistler Blackcomb and in Switzerland [12] - Snowfall was down almost 60% compared to the prior year at Western North American resorts, impacting local pass sales [16] Company Strategy and Development Direction - The company is focusing on driving lift ticket visitation as a critical entry point for guests to join the pass program, with new strategies like Epic Friends Tickets and advanced discount offerings [5][6] - Dynamic pricing strategies are being implemented to drive off-peak visitation and enhance competitiveness at certain resorts [7] - The company is modernizing its marketing approach to engage younger consumers through social media and digital channels [10] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the strategies being implemented to drive growth, despite early season challenges [12] - The company is focused on delivering an exceptional guest experience and optimizing products and pricing to support overall guest experience for fiscal year 2027 [12][24] - Management reiterated guidance for net income and resort-reported EBITDA for fiscal year 2026, factoring in expected growth from price increases and efficiencies [18][19] Other Important Information - The company announced a core capital investment plan of $215-$220 million for fiscal year 2026, focusing on enhancing guest experience and technology investments [20][22] - The company is committed to sustainability initiatives through investments in low-energy snowmaking and waste reduction projects [24] Q&A Session Summary Question: How do you expect the new initiatives to play out between price and volume? - Management indicated that the initiatives aim to make lift tickets more accessible and competitive, with expectations of increased volume despite price reductions [26][27] Question: What is the impact of weather on pass sales? - Management noted that while pass sales improved, they were impacted by challenging weather conditions, particularly at the end of the selling period [30][31] Question: How do you view third-party benefits to the pass? - Management stated that while third-party benefits are considered, the primary focus remains on pricing and access to resorts [34] Question: What are the expectations for ancillary spend from first-time visitors? - Management indicated it is too early to assess the impact of new initiatives on ancillary spend but expects first-time visitors to behave similarly to existing destination guests [61] Question: Will there be changes to the pass structure in the future? - Management confirmed that while all options are considered, there are no immediate plans to extend deadlines for pass purchases [37] Question: How do technology investments impact returns? - Management highlighted that technology investments improve guest experience and conversion rates, making it easier to track returns compared to physical infrastructure investments [41]