Core Insights - Piedmont Natural Gas is providing resources and assistance programs to help customers manage energy bills during colder temperatures in the Southeast [1] Energy Management Tools - Piedmont offers an Equal Payment Plan (EPP) that allows customers to pay a predictable monthly amount based on their annual natural gas usage, helping to avoid billing surprises [3] - Customers can access their gas usage history online to identify trends and potential savings opportunities [8] Financial Assistance Programs - The Share the Warmth program provides funds to local agencies to assist families with utility bills, regardless of the energy source [4] - The Low Income Home Energy Assistance Program (LIHEAP) offers financial assistance for natural gas, electric, and other energy sources used in homes [4][5] Energy-Saving Tips - Recommendations include setting thermostats to lower settings, using smart thermostats, and managing water heater temperatures [8] - Customers are advised to seal their homes and regularly change air filters to improve energy efficiency [8]

Core Insights - Piedmont Natural Gas is promoting various programs and tools to help customers manage their energy bills as colder temperatures approach the Southeast [1][9]. Energy Management Tools - The company offers tips for saving energy and money without sacrificing comfort [2]. - Customers can utilize the Equal Payment Plan (EPP) to level out their monthly natural gas bills, providing a predictable payment amount [3]. Financial Assistance Programs - The "Share the Warmth" program provides funds to local agencies to assist families with utility bills, regardless of energy source [4]. - The Low Income Home Energy Assistance Program (LIHEAP) offers financial aid for natural gas, electric, and other energy sources [4]. Energy Efficiency Recommendations - Customers can access their gas usage history online to identify trends and savings opportunities [6]. - The company suggests setting thermostats to the lowest comfortable setting and using smart thermostats to reduce energy consumption [6]. - Recommendations include sealing homes, managing water heating temperatures, and considering insulation improvements to enhance energy efficiency [6]. Company Overview - Piedmont Natural Gas, a subsidiary of Duke Energy, serves over 1.2 million customers across North Carolina, South Carolina, and Tennessee [8].