In recent months, AT&T has quietly struggled with a growing customer problem amid heightened competition in the wireless industry. In response, it just made a billion-dollar move to give it a leg up on its rivals. During the fourth quarter of 2025, AT&T saw its postpaid phone churn, the rate of customers who canceled their phone service, hit 0.98%, according to its most recent earnings report. This is 13 basis points higher than the churn it reported for the same time period in 2024. In addition, AT&T s ...