Core Perspective - Duke Energy is focused on assisting customers in managing energy costs during the winter months, particularly in January when energy usage peaks due to heating demands [1][3]. Energy-Saving Programs - The company offers easy-to-join programs such as Power Manager, EnergyWise Home, and Flex Savings Option, which help customers save on energy bills [2][3]. - Approximately 520,000 customers in the Carolinas are already benefiting from these programs, earning bill credits and saving energy [3]. Customer Engagement and Support - Duke Energy aims to provide support and confidence to customers regarding their energy choices during winter [3]. - The company encourages customers to combine its programs with practical energy-saving tips to maximize savings [3][8]. Company Overview - Duke Energy is a Fortune 150 company serving 8.6 million electric customers and 1.7 million natural gas customers across several states, with a total energy capacity of 55,100 megawatts [5]. - The company is actively investing in electric grid upgrades and cleaner energy generation methods, including natural gas, nuclear, renewables, and energy storage [6]. Incentives for Energy Efficiency - Customers can receive a $150 initial bill credit and an annual $50 credit by enrolling a qualifying smart thermostat [7][8]. - The Flex Savings Option allows customers to lower energy costs by shifting their energy use to off-peak times [8].