Core Insights - Georgia Power experienced its most destructive storm in history with Hurricane Helene, which caused unprecedented damage across the state, leading to 53 counties being declared major disaster sites by FEMA [1][3] - The company mobilized its largest restoration operation ever, involving over 20,000 personnel and significant resources to restore power to affected customers [3][5] Preparation and Response - Georgia Power monitored weather conditions 24/7 and anticipated severe damage from Hurricane Helene more than a week in advance, taking proactive measures to prepare for the storm [2] - The restoration efforts included repairing or replacing over 11,800 power poles, 1,500 miles of power lines, and 5,800 transformers, with some areas requiring complete rebuilding of the power grid [3] Restoration Achievements - Despite the extensive damage, 95% of impacted customers had their power restored within 8 days, with over 523,000 customers restored within the first 48 hours [4] - The company received the Edison Electric Institute Emergency Recovery Award for its exceptional efforts in restoring service swiftly after Hurricane Helene [5][7] Customer Engagement and Resources - Georgia Power offers various tools and resources for customers to stay informed during severe weather, including an Outage Alert service, an interactive Outage Map, and a mobile app [6] - The company emphasizes the importance of customer preparedness and awareness during the ongoing 2025 Atlantic hurricane season [4] Company Overview - Georgia Power is the largest electric subsidiary of Southern Company, serving 2.8 million customers and maintaining a diverse energy generation mix [8] - The company is recognized for its commitment to delivering reliable and affordable energy, with rates below the national average and high customer satisfaction ratings [8]