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Lululemon brings workout line 'Get Low' back online after complaint-led halt
Reuters· 2026-01-22 19:38
Lululemon Athletica said on Thursday it had resumed the online sales of its recently launched "Get Low" workout line, after the company pulled the collection down from its website last week followin... ...
Lululemon pauses online sales of new workout line ‘Get Low' after ‘see-through' complaints
New York Post· 2026-01-20 19:59
Core Viewpoint - Lululemon Athletica has paused online sales of its new "Get Low" workout line due to customer complaints regarding product quality, specifically issues with leggings being "see-through" during use, while still maintaining availability in physical stores [1][3]. Group 1: Product Issues - The company is temporarily halting online sales to better understand initial customer feedback and enhance product education [1]. - Complaints on social media highlighted that the leggings from the new line are problematic when bending or squatting, leading to accessibility issues on the website [3]. - This is not the first instance of product development challenges, as Lululemon previously had to withdraw its "Breezethrough" leggings shortly after launch due to similar customer complaints [8]. Group 2: Management and Market Challenges - Lululemon is facing multiple challenges, including a proxy fight initiated by founder Chip Wilson, who has nominated three independent directors to the board [4][7]. - The company is also under pressure from Elliott Management, which acquired a stake of approximately $1 billion in December and is involved in discussions regarding potential CEO candidates [5]. - Despite these challenges, Lululemon anticipates that its fourth-quarter revenue and profit will be at the high end of previous forecasts, driven by strong holiday season demand [7]. Group 3: Stock Performance - Lululemon's shares experienced a decline of about 5% during afternoon trading, reflecting broader market trends [5].