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Health Net Providing Special Assistance to Members and Providers Affected by TCU Lightning Complex Fires in California
Prnewswireยท 2025-09-23 23:30
Core Points - Health Net is responding to the State of Emergency declared by Governor Newsom in Tuolumne County due to the TCU Lightning Complex Fires, prioritizing support for affected members and healthcare providers [1] - The company is offering emergency medication supplies and telehealth services at no cost for members unable to reach their primary care providers [2][4] - Health Net is providing various support services, including mental health counseling, social services, and financial assistance, to help members cope with the crisis [4] Member Support - Members can fill prescriptions at their original pharmacy if open; if not, they can obtain medications at out-of-network pharmacies without refill limitations [4] - Health Net offers 24/7 crisis support through Behavioral Health Services and telehealth services for members [2][4] - Access to local community resources is available through 2-1-1 or 211.org for additional support [2] Healthcare Provider Support - Healthcare providers can contact Health Net for assistance during the emergency [3] - The company is extending grace periods for notifications related to various healthcare services and waiving prior authorization requirements [4] - Health Net will authorize out-of-network services if local providers are unavailable and accept updated clinical documentation for continued care [4] Company Overview - Health Net, a subsidiary of Centene Corporation, has been operating in California for over 45 years, serving more than three million members with a network of over 117,000 providers [6] - The company offers a range of health plans and services, including behavioral health and substance abuse programs [6] - Health Net is committed to transforming community health and employs over 5,700 people in California [6]