Financial Data and Key Metrics Changes - Total revenue for Q2 2025 was flat year over year, with expectations for full year revenues in the range of $4.9 to $5.1 billion [8][18][29] - Adjusted earnings per diluted share was $1.15, with GAAP earnings per diluted share at $0.77 [26] - Adjusted EBITDA for the quarter was $105 million, representing an adjusted EBITDA margin of 8.5% [26] Business Line Data and Key Metrics Changes - Professional services revenue declined 8% year over year, primarily due to lower WSE volumes and the discontinuation of a specific client-level technology fee [22] - Total insurance revenue grew 1% in Q2, with an average increase in health fees per enrolled member of approximately 9% year over year [23][24] - Operating expenses decreased by 2% year over year, benefiting from automation and workforce strategy [25][26] Market Data and Key Metrics Changes - Total WSEs decreased by 4% year over year, with co-employed WSEs down 8% [19] - Customer hiring improved slightly, up about half a percentage point over the prior year, marking the first Q2 in several years with year-over-year improvement [8][21] - The company experienced a modest three-quarter positive trend in year-over-year CIE [8] Company Strategy and Development Direction - The company aims for total revenues to achieve a compounded annual growth rate of 4% to 6% and adjusted EBITDA margins to expand to 10% to 11% [7] - Investments are being made in distribution capabilities and benefits offerings ahead of the fall selling season [5][12] - The company is focused on improving service, distribution, and offerings while maintaining prudent expense management [6][16] Management's Comments on Operating Environment and Future Outlook - Management noted that the challenging market and economic environment have resulted in weaker business sentiment, impacting sales conversion rates and customer hiring [6] - The company remains confident in its ability to improve new sales in the second half of the year based on encouraging market testing results [11] - Management reiterated that they are on track to achieve their historical retention rate of 80% or better [17] Other Important Information - The company opened a new office in Atlanta to support talent development and collaboration [16] - A dividend of $0.275 per share was paid, representing a 10% increase year over year [27] - The company repaid $90 million on its credit line, moving closer to its targeted leverage ratio [28] Q&A Session Summary Question: Can you discuss how top of funnel activity and pace of prospective client decision-making has trended since Q1? - Management noted that both macro uncertainty and healthcare cost inflation have contributed to a lengthening sales cycle [32][33] Question: How is sales headcount trending through Q2? - Management indicated that while there are slightly fewer reps than a year ago, the quality and retention of tenured reps are strong, which supports capacity [35][36] Question: Are you seeing any actions or postures from competitors that are different versus last year? - Management stated that while the competitive environment is aggressive, TriNet's pricing remains competitive and aligned with market conditions [42][43] Question: Can you speak to healthcare trends in the quarter? - Management reported similar trends in healthcare costs, with slight anomalies in large complex claims, but overall trends were in line with expectations [46][47] Question: How did client hiring and CIE trend throughout the quarter? - Management observed steady CIE throughout the quarter, with notable improvements in technology and financial services sectors [51][54] Question: Can you quantify the impact of ASO transition and Clarus divestiture on professional services revenue? - Management indicated that the biggest decline in professional services revenue was due to a specific client-level technology fee, while ASO conversion was better than expected [55][56] Question: How are you thinking about guidance after two beats? - Management reaffirmed guidance, indicating that they are tracking modestly above the midpoint of their range, with expectations of seasonality in the second half [64][65]