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'We needed to go to work': Hilton CEO details how a winning offering evolved
Yahoo Financeยท 2025-11-29 16:48
Core Insights - Hilton Worldwide has adapted its strategy to meet customer demands by introducing more affordable options, such as the Home 2 Suites brand, which has expanded its customer base and currently has around 600 locations [2][4] - The company has experienced significant growth, opening three hotels per day over the past year, and has a portfolio of 25 brands with 9,300 properties [4] - Hilton's recent third-quarter results showed strong performance, with earnings-per-share and revenue exceeding expectations, alongside a share repurchase of 2.8 million shares [6] Company Strategy - Hilton's CEO, Chris Nassetta, emphasized the need to engineer products that align with customer price points, particularly in the extended stay segment [2] - The introduction of Home 2 Suites has allowed Hilton to cater to a broader range of customers, demonstrating the company's commitment to innovation in response to market demands [2][4] Market Performance - The hospitality industry is witnessing a divide in consumer behavior, with high-end segments performing well while lower-end segments face challenges [6] - Despite the pressures on lower-end consumers, Hilton maintains a positive outlook for business growth through 2026 [6]