Financial Data and Key Metrics Changes - Revenue for Q2 2025 was $293 million, representing a 32% year-over-year increase [4][27] - Non-GAAP operating margin was 14%, with free cash flow of $59 million [27][30] - Non-GAAP gross margin was 76%, down approximately two points year-over-year due to increased infrastructure costs and SMS product growth [30][34] Business Line Data and Key Metrics Changes - The company ended Q2 with over 176,000 customers, a 17% year-over-year increase [28] - The number of customers with over $50,000 in ARR grew by 38% year-over-year, reaching 3,291 [29] - The marketing analytics product gained nearly 2,000 customers, demonstrating strong early adoption [13][28] Market Data and Key Metrics Changes - International revenue grew by over 42% year-over-year, with notable growth in EMEA (47%) and APAC [21][29] - New ARR in Norway, Germany, and Spain grew over 90% year-over-year [90] Company Strategy and Development Direction - The company is focused on sustainable, efficient long-term growth, expanding internationally and moving upmarket [5][35] - Klaviyo aims to unify marketing and service through an integrated data platform, addressing market gaps in consumer brand interactions [6][12] - The introduction of AI-driven products is a key part of the strategy, with a focus on enhancing customer experiences and operational efficiencies [14][18] Management's Comments on Operating Environment and Future Outlook - Management noted that Klaviyo is more critical than ever for driving customer growth, with no significant impact from the macroeconomic environment in Q2 [30] - The company is optimistic about future growth, raising full-year guidance based on strong first-half performance and customer demand [34][35] Other Important Information - The company announced leadership changes, including the appointment of a new Chief Information Officer and the retirement of the President [24][25] - Klaviyo is recognized as a leader in AI-enabled marketing platforms, highlighting its competitive positioning in the market [15] Q&A Session Summary Question: Progress in the mid-market - Management highlighted strong customer interest in Klaviyo's integrated data platform and the trend towards autonomous CRM solutions [39][40] Question: Service suite opportunity sizing - Management believes the service suite market is comparable in size to marketing automation and is seeing interest across all customer segments [45][46] Question: Revenue capture from cross-selling - Management indicated that the service products could lead to significant revenue expansion, with a focus on delivering better customer engagement [53][54] Question: International growth and language rollout - Management confirmed ongoing language rollouts and highlighted strong growth in specific international markets [90][91] Question: Evolving go-to-market strategy - Management noted that the expanded product portfolio is opening new conversations with senior decision-makers across organizations [78][80]