Core Viewpoint - Mr. Cooper Group reported disappointing earnings for Q2 2025, with both EPS and revenue falling short of analyst expectations despite operational gains in its mortgage servicing segment [1][5]. Financial Performance - Reported EPS was $3.04, missing the consensus estimate of $3.18 by $0.14 [2][5]. - Revenue for the quarter was $608 million, below the expected $674.24 million, missing by $66.24 million [2][5]. - Return on common equity (ROCE) improved to 15.9% [2][5]. - Tangible book value per share increased to $75.90, indicating growth in equity and balance sheet stability [5]. Operational Highlights - The servicing portfolio ended the quarter at $1,509 billion, a 25% increase year-over-year but slightly down from $1,514 billion in the previous quarter [6]. - The subservicing book remained nearly flat at $778 billion, while owned mortgage servicing rights (MSR) portfolio dipped to $731 billion [6]. - Asset quality showed stability with 60+ day delinquency rates improving to 1.4% from 1.5% in the previous quarter [7]. Originations Segment - The originations segment saw pretax income rise to $64 million, up from $45 million in the prior quarter [8]. - Funded volume increased by 13.5% quarter-over-quarter to $9.44 billion, with direct-to-consumer originations at $2.6 billion and correspondent channel originations at $6.8 billion [9]. - The refinance recapture rate fell to 47% from 51%, indicating potential challenges in customer retention [9]. Strategic Focus - The company is focusing on strengthening its core mortgage servicing business, growing its subservicing segment, and enhancing originations through various channels [4]. - Technology investments are aimed at improving operational efficiency and customer focus [4]. - A planned merger with Rocket Companies is a significant forward-looking item, though specific financial targets or timelines were not provided [12]. Recent Developments - The company launched an MSR Fund with an initial commitment of $200 million after the quarter-end [11]. - No new regulatory or legal expenses were reported, and the company remains in good standing with regulators [10].

Financial Data and Key Metrics Changes - Operating ROTCE for the quarter was 17.2%, an increase from 16.8% in the previous quarter, within the guidance range of 16% to 20% [3] - Net income was reported at $198 million, including $269 million in pretax operating income, with adjustments totaling $15 million [18][19] - The capital ratio ended at 26.6%, up from 24.4% at year-end, attributed to strong earnings and the suspension of stock repurchases [23][24] Business Line Data and Key Metrics Changes - Servicing generated $332 million in pretax income, a 15% year-over-year increase, while originations produced $64 million despite high rates [7][12] - The servicing portfolio remained steady at approximately $1.5 trillion, with a slight decline in UPB due to a single client changing strategy [10] - The company expects to board about $20 billion in MSR acquisitions in the third quarter [11] Market Data and Key Metrics Changes - The company noted persistent high mortgage rates leading to affordability challenges and sluggish home sales, with home prices under pressure in some markets [5] - The DTC channel saw a 40% sequential increase in volumes, with home equity and cash-out refinances making up nearly 60% of the mix [14] Company Strategy and Development Direction - The company is focused on integrating with Rocket and enhancing its platform, with a strong emphasis on AI to improve customer experiences and operational efficiencies [5][9] - A maiden MSR fund was launched with $200 million in initial commitments, aiming to scale rapidly [7][8] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's performance despite a challenging environment, highlighting the strength of its scale platform and balanced business model [5][6] - The company anticipates continued consistent performance in the third quarter, supported by strong operating cash flow [24] Other Important Information - The company was recognized as one of the best places to work in Texas, reflecting its commitment to creating an inclusive environment [6] - Delinquencies in the portfolio declined to 1%, with a focus on maintaining high asset quality [20][21] Q&A Session Summary - Due to the pending merger with Rocket, no questions were taken during the call [2]