Financial Data and Key Metrics Changes - The overall Total Payment Volume (TPV) grew by 3%, but this growth was inconsistent across brands and regions [3] - Underlying Profit Before Tax (PBT) fell to just under $290 million, with significant impacts noted in the first and fourth quarters due to macro conditions [3][4] - The company aims to hold underlying costs flat compared to FY 2025, despite a 3% increase in costs over the last twelve months [5] Business Line Data and Key Metrics Changes - The Corporate division saw top line growth to $12.3 billion, with a 6% PBT growth excluding Asia [7] - The Leisure division experienced year-on-year TTV growth, primarily from lower margin brands, with profit falling due to soft trading conditions [8] - The introduction of the Global Business Services division is yielding early success in non-travel procurement and BPO models [5] Market Data and Key Metrics Changes - ANZ and The Americas reported solid profit growth, while EMEA and Asia experienced reductions [3][4] - The UK corporate travel brand underperformed, impacted by geopolitical tensions and a downturn in travel on key routes [4] - The company expects EMEA and Asia to return to more appropriate performance levels in 2026 [4] Company Strategy and Development Direction - The company is focusing on productivity gains, cost reduction, and targeted investments in technology and AI to enhance business strategies [5][6] - There is a strong emphasis on diversifying customer service channels and enhancing digital capabilities, particularly through the Mellon platform [12][15] - The company plans to expand its addressable markets through new products and services, including consulting and specialist travel [16][24] Management's Comments on Operating Environment and Future Outlook - Management acknowledges a challenging operating environment due to geopolitical tensions and macroeconomic conditions but remains optimistic about medium to long-term growth [2][3] - There are promising signs emerging in key markets, and management expects a rebound in the second half of FY 2026 [45][46] - The company is confident in its diversified customer offerings and geographic presence, which positions it well for future growth [23][41] Other Important Information - The balance sheet remains strong, supported by healthy cash generation and proactive capital management initiatives totaling around $450 million [9] - The company is targeting a 15% to 20% reduction in capital expenditures for the current year [5] Q&A Session Summary Question: Impact of lower overrides in FY 2025 - Management acknowledged that lower overrides significantly impacted the leisure business, particularly in the last quarter, and emphasized the importance of volume growth to achieve override tiers [49][54] Question: Potential changes to payment surcharges in Australia - Management has evaluated the potential impact of payment surcharge changes and is prepared with various options to mitigate any negative effects [56][59] Question: Clarification on profit outlook for H1 FY 2026 - Management expects a like-for-like comparison to be relatively flat year-on-year, excluding any adjustments from underlying operations [62] Question: Expectations for Asia's performance - Management anticipates improvement in Asia's performance in FY 2026, with expectations for moderate profit growth [64] Question: Outlook for the corporate segment in the U.S. - The U.S. remains the number one growth market, with expectations for good growth in both FCM and Corporate Traveler brands [78][81] Question: Online strategy for leisure market - The company is focusing on increasing online sales, which have grown over 10% year-on-year, and is investing in digital capabilities to attract price-sensitive customers [84][86]