Core Viewpoint - The article highlights ongoing network issues faced by China Mobile users, particularly in Beijing, with multiple instances of service disruptions affecting app accessibility and user experience [1]. Group 1: Recent Network Issues - On August 13, 2025, Beijing Mobile users reported problems accessing various apps and mini-programs, leading to widespread concern [1]. - In March 2025, a severe network failure at China Mobile prevented users from logging into several NetEase game products, prompting a response from NetEase acknowledging the issue [1]. - In October 2024, China Mobile's Guangdong branch experienced a system failure that affected users' ability to log into the official app and perform transactions, which was attributed to an abnormal load balancing device [1]. Group 2: Company Responses - Following the August 13 incident, China Mobile's customer service issued an apology and stated that the issue was resolved after emergency troubleshooting [1]. - NetEase also expressed regret for the inconvenience caused by the March network failure and confirmed that services were restored after urgent communication with China Mobile [1]. - The Guangdong branch of China Mobile similarly apologized for the disruptions caused by the October 2024 system failure and confirmed that services were fully restored shortly after the issue was identified [1].

Core Viewpoint - The article highlights the efforts of Heze Unicom in enhancing mobile network coverage and quality, addressing public concerns about signal issues through technological innovation and targeted solutions [1][2]. Group 1: Coverage Improvement Initiatives - Heze Unicom has established a "Party Member Assault Team + Technical Expert Group" to tackle coverage challenges, particularly in high-rise buildings and underground parking lots [2]. - The company implemented a comprehensive coverage plan using "outdoor inter-building transmission + ground stop base stations," effectively overcoming complex construction environments to enhance signal penetration [2]. Group 2: Network Quality Optimization - Network optimization experts fine-tuned macro station parameters to ensure seamless indoor and outdoor signal transitions, resulting in a significant improvement in network quality [3]. - Recent professional measurement data indicates that key performance indicators such as signal coverage rate, signal strength, download speed, and upload speed have reached excellent levels in the targeted area [3]. Group 3: Customer Satisfaction and Future Plans - Residents reported a marked improvement in communication quality, with issues like call dropouts and poor signal strength being resolved, leading to increased satisfaction with the service [3]. - Heze Unicom aims to continue its "Signal Upgrade" initiative, focusing on optimizing network quality and expanding coverage to enhance communication services for the community [3].